BNP Paribas Personal Finance Solihull is seeking a Customer Resolution Professional to provide personalised, high-quality support that fits each customer’s unique situation. You will work within FCA, DISP and Consumer Duty standards, upholding care, professionalism and accuracy in every interaction.
In this hybrid, full-time role you will handle complaints, deliver fair resolutions, progress cases to Competent status, collaborate with colleagues, and stay current with industry developments to
#J-18808-LjbffrCustomer Resolution Specialist employer: BNP Paribas Personal Finance
At BNP Paribas Personal Finance, we pride ourselves on being a Top Employer in the UK, offering a supportive and inclusive work environment that champions collaboration and employee wellbeing. Our flexible hybrid working model allows you to balance your professional and personal life while providing ample opportunities for growth and development within a dynamic team. Join us in Solihull, where your insights will drive meaningful change and contribute to our mission of delivering responsible financial solutions.
Contact Details:
BNP Paribas Personal Finance Recruitment Team