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For Companies At a Glance
- Tasks: Lead strategic operations and drive continuous improvement in a dynamic financial environment.
- Company: Join BNP Paribas Personal Finance, a global leader in consumer finance solutions.
- Benefits: Enjoy a competitive salary, flexible working, and tailored benefits to suit your lifestyle.
- Why this job: Make a real impact by transforming operations and optimising efficiency in a supportive culture.
- Qualifications: Experience in financial services and strong leadership skills are essential.
- Other info: Be part of a collaborative team that values positivity and personal development.
The predicted salary is between 43200 - 72000 £ per year.
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, Permanent
About Us
At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.
The Role
Leading the operations strategic and continuous improvement programs and budget delivery, the Head of Business Management will support the Operational function in the investigation, design, prioritisation and delivery of transformation, whilst maintaining a laser focus on the budget. This will involve working strategically with senior executives in PFUK, in particular with our IT and Transformation teams, and with key experts within PF central operations to set and execute plans for the operational function that will enable successful transformation and optimisation in accordance with our POPs commitments.
With a view to internal and wider budget execution, the role holder will also lead our procurement division, ensuring that we have a clear supplier strategy and can identify and deliver efficiencies in line with the business and central expectations.
Key Responsibilities
- Drive continuous improvement culture and the financial/FTE efficiency within the operational team. Create financial value, and optimise/reduce/avoid operational waste in line with the operations and business strategy.
- Provide leadership to the Operational strategic and Continuous improvement transformation activities, specifically with regard our internal agent led teams and 3rd party Product Owners.
- Ensure clear, comprehensive and actionable MI, reporting, documentation and presentation material is produced for all internal and external partner committees, to enable efficient conversation and decision making.
- Ensure that the operational teams are operating within control. Work with 1LOD and internal QA teams to build effective monitoring dashboards that critically assess the implementation of our Consumer Duty and regulatory commitments. Identify where change is needed and support in the delivery of required improvements.
- Align with our PFUK Transformation team to support Transversal Projects providing the operational ‘lens’ for the team to ensure true transformation change is achieved from the activities.
- Be a ‘role model’ for our operations team. Operate with positivity and openness. Be collaborative and invest time both in self and team development.
Skills & Attributes
- Ability to handle highly complex organisational matters with clarity, diplomacy, and tact
- Demonstrable ability to drive continuous improvement strategies transversally across departments
- Ability to orchestrate local and group objectives across multiple teams in line with business strategy
- Strong level of financial acumen / managing budgets
- Financial Services Experience is required
Could this be you?
Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement - if you have around 75% of the skills and the right attitude, we’d love to hear from you.
What’s in it for you
As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:
- Competitive salary and comprehensive package, contributory pension, and health cash plan
- Opportunity to buy/sell holiday giving you even more control over your work-life balance
- Flexible benefits including private medical insurance and lifestyle discounts
- A culture that values collaboration, development, and wellbeing
Apply now to join a team that makes a real impact.
Your Application Journey
- Call with our Talent Acquisition team
- Informal chat with the Hiring Manager
- Online Psychometric Testing
- Competency-based interview with COO and HR (60 Minutes)
We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.
Equal Opportunities
We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.
Head of Business Management in Birmingham employer: BNP Paribas Personal Finance
Contact Detail:
BNP Paribas Personal Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Management in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills align with their needs. Practise common interview questions so you can showcase your experience confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is always a plus.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Head of Business Management in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with the Head of Business Management role. We want to see how you can drive continuous improvement and manage budgets effectively!
Showcase Your Experience: Don’t hold back on sharing your financial services experience! We’re looking for someone who can handle complex organisational matters, so give us examples that demonstrate your ability to navigate these challenges.
Be Authentic: We value positivity and openness, so let your personality shine through in your application. Share your passion for making a positive impact and how you embody our values in your work.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to connect and start this exciting journey together!
How to prepare for a job interview at BNP Paribas Personal Finance
✨Know Your Numbers
As the Head of Business Management, you'll need to demonstrate strong financial acumen. Brush up on key financial metrics and be ready to discuss how you've managed budgets in previous roles. Prepare specific examples where your financial strategies led to operational efficiencies.
✨Showcase Your Leadership Style
This role requires you to lead transformation activities and foster a continuous improvement culture. Think about your leadership style and prepare to share examples of how you've motivated teams and driven change in past positions. Be ready to discuss how you can be a role model for the operations team.
✨Understand the Company’s Mission
BNP Paribas Personal Finance has a clear mission to provide straightforward consumer finance solutions. Familiarise yourself with their values and how they align with your own. Be prepared to discuss how you can contribute to their mission and support their goals during the interview.
✨Prepare for Competency Questions
Expect competency-based questions that assess your ability to handle complex organisational matters and drive continuous improvement. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you highlight relevant experiences that showcase your skills and attributes.