BNP Paribas Personal Finance UK is seeking a Customer Resolution Professional (Motor Finance) to investigate and resolve complaints in line with FCA regulations, ensuring fair and compliant outcomes. You will apply DISP rules and maintain customer-focused service with strong written and verbal communication.
The role emphasizes analytical thinking, data accuracy, and continuous improvement, while collaborating with colleagues to enhance processes and uphold Consumer Duty principles.
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Motor Finance Resolution Specialist employer: BNP Paribas Personal Finance Group
BNP Paribas Personal Finance Group in Solihull is an exceptional employer that prioritises employee well-being and professional growth. With a strong commitment to a hybrid working model, we foster a collaborative and supportive work culture where you can thrive while delivering personalised customer support. Our focus on compliance and training ensures that you will have ample opportunities to develop your skills and achieve your career aspirations in a dynamic environment.
Contact Details:
BNP Paribas Personal Finance Group Recruitment Team
