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- Tasks: Manage customer, supplier, and partner data efficiently in a fast-paced environment.
- Company: Join Arval BNP Paribas, a global leader in vehicle leasing with a friendly, inclusive culture.
- Benefits: Enjoy 25 days holiday, private medical cover, gym access, and discounts on products and services.
- Why this job: Be part of a supportive team that values wellbeing and offers opportunities for growth.
- Qualifications: Excellent communication skills and a flexible, customer-focused approach are essential.
- Other info: Receive full training and enjoy a collaborative work environment with a strong emphasis on inclusivity.
The predicted salary is between 19500 - 27000 £ per year.
We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.
Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.
In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.
About the role
In this fast-paced role you will be responsible for ensuring that our customer, supplier and partner data is stored and updated in a timely way. Your typical day will vary, but in a nutshell you’ll be dealing with the core data relating to novations, online support, and onboarding customers (retail and corporate).
Although this is a back office role, you’ll communicate with internal and external customers via email and telephone. You’ll pride yourself on providing an excellent service to all stakeholders, so you’ll be able to build relationships with ease.
You can expect to receive a range of queries, including those relating to service issues, account maintenance, complaints and creation of driver profiles. This is a very full on and fast-paced position, and you’ll be given full training to deal with any query that may come your way.
Attention to detail is key, you’ll be switching between tasks at a fast pace and have the ability to adhere to policies as you work. Working across multiple systems, you’ll be able to take ownership and complete tasks both individually and in collaboration with others.
Some of your key responsibilities will include:
- Onboarding new customers, ensuring their data is keyed into the system accurately
- Liaise with internal teams regarding data queries, making sure customers are kept in the loop
- Monitoring current driver profiles, and keying any changes that come in with haste
What we’re looking for
To be successful in this role you’ll be a true team player. You’ll be able to navigate new systems quickly and will have the desire to learn new skills. It’s vital that you have excellent communication skills, and the ability to adapt to your audience in written and verbal format.
You’ll also be able to demonstrate:
- The ability to be flexible in your approach
- Customer experience focus
- Able to keep up with varied, fast paced environment
- Able to take ownership and complete tasks in a timely way
- Understand the importance of working collaboratively in a team
The package
We offer a basic starting salary of £24,500, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays,an extra day off for your birthday.
We also provide a comprehensive benefits package, including:
- Private medical cover, including a digital GP service
- Company pension
- Discounts on our products and services and discounts in many high street brands
- 2 paid volunteering days every year
- Free on-site gym
- Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
Ready to make a difference?
Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
- Telephone interview our Talent Acquisition team
- On-site interview
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
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Core Data Executive employer: BNP Paribas Group
Contact Detail:
BNP Paribas Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Core Data Executive
✨Tip Number 1
Familiarise yourself with the vehicle leasing industry and Arval BNP Paribas specifically. Understanding their services, values, and customer base will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since this role involves liaising with customers and internal teams, being able to convey information clearly and effectively will set you apart from other candidates.
✨Tip Number 3
Showcase your ability to adapt in fast-paced environments. Prepare examples from your past experiences where you successfully managed multiple tasks or adapted quickly to changes, as this is a key requirement for the Core Data Executive role.
✨Tip Number 4
Emphasise your teamwork skills. Be ready to discuss how you've collaborated with others in previous roles, as this position requires a strong team player who can work well with various stakeholders.
We think you need these skills to ace Core Data Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Core Data Executive position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Strong CV: Your CV should clearly showcase your relevant experience, particularly in data management and customer service. Use bullet points for clarity and ensure it is well-structured and free from errors.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of your past experiences that demonstrate your attention to detail, communication skills, and ability to work in a fast-paced environment.
Proofread Your Application: Before submitting, take the time to proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your professionalism.
How to prepare for a job interview at BNP Paribas Group
✨Show Your Customer Focus
Since the role involves dealing with customer data and queries, be prepared to discuss your previous experiences in customer service. Highlight how you’ve successfully handled customer issues and maintained strong relationships.
✨Demonstrate Attention to Detail
Given the importance of accuracy in managing data, share examples of how you've ensured precision in your work. You might mention specific tools or methods you use to double-check your tasks.
✨Emphasise Team Collaboration
This position requires working closely with internal teams. Be ready to talk about times when you collaborated effectively with others to achieve a common goal, showcasing your team player mentality.
✨Adaptability is Key
The fast-paced nature of the role means you’ll need to adapt quickly. Prepare to discuss situations where you had to learn new systems or processes on the fly and how you managed to keep up with changing demands.
