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- Tasks: Join our team as a Customer Care Advisor, handling calls and emails while supporting technicians.
- Company: BNJ Consultants is dedicated to providing top-notch customer service solutions.
- Benefits: Enjoy full-time hours with a structured schedule from 8am to 4:30pm, Monday to Friday.
- Why this job: This role offers hands-on experience in customer service and a chance to develop your admin skills.
- Qualifications: Experience in a similar role and proficiency in English and MS Excel are required.
- Other info: We're looking for someone who can start within the next 10 days!
The predicted salary is between 24000 - 36000 £ per year.
Customer Care Advisor Our client is now seeking an additional Advisor to join their existing team. Based in Wednesbury you will be liasing with technicians, handling and responding to emails and telephone calls and completing a variety of admin based tasks. You will: * Have experience in a similar role * Be proficient in the English language (both written and verbal) * Be available to start work in the next 10 days * Be available to work full time hours * Be proficient in MS Excel (accuracy is key) Hours: 8am to 4.30pm Mon to Fri To apply please send us your current CV. BNJ Consultants
Customer Services Assistant employer: BNJ Consultants Ltd
Contact Detail:
BNJ Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant
✨Tip Number 1
Make sure to highlight your previous experience in customer service roles during the interview. Be ready to share specific examples of how you handled challenging situations or provided excellent support to customers.
✨Tip Number 2
Since proficiency in MS Excel is crucial, consider brushing up on your skills before the interview. Familiarize yourself with common functions and shortcuts that can help you demonstrate your accuracy and efficiency.
✨Tip Number 3
Prepare to discuss your communication skills, both written and verbal. Think of instances where you effectively communicated with team members or clients, as this will show your ability to liaise with technicians and handle inquiries.
✨Tip Number 4
Be ready to talk about your availability and flexibility. Since they are looking for someone who can start within the next 10 days and work full-time, emphasize your readiness to jump in and contribute to the team right away.
We think you need these skills to ace Customer Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your experience in customer service roles. Emphasize any relevant skills, especially your proficiency in MS Excel and your ability to communicate effectively.
Highlight Relevant Experience: In your application, clearly outline your previous roles that relate to customer service. Mention specific tasks you handled, such as liaising with technicians or managing emails and calls.
Showcase Communication Skills: Since the role requires strong verbal and written communication skills, provide examples of how you've successfully communicated with customers or team members in past positions.
Proofread Your Application: Before submitting your application, carefully proofread your CV and any accompanying documents. Ensure there are no spelling or grammatical errors, as accuracy is key for this position.
How to prepare for a job interview at BNJ Consultants Ltd
✨Show Your Customer Service Skills
Be prepared to discuss your previous experience in customer service roles. Highlight specific examples where you successfully handled customer inquiries or resolved issues, as this will demonstrate your capability to excel in the position.
✨Demonstrate Proficiency in Communication
Since the role requires strong verbal and written communication skills, practice articulating your thoughts clearly. You might be asked to respond to a mock customer inquiry during the interview, so be ready to showcase your communication style.
✨Familiarize Yourself with MS Excel
As proficiency in MS Excel is crucial for this role, brush up on your Excel skills before the interview. Be prepared to discuss how you've used Excel in past roles, including any specific functions or tasks you are comfortable with.
✨Be Ready for Administrative Questions
Since the job involves various admin tasks, expect questions related to organization and time management. Prepare examples of how you prioritize tasks and manage your workload effectively to ensure all responsibilities are met.
