Be the voice of Bnbly for our guests and property owners. You'll answer messages, solve problems and keep cleans, check-ins and call-outs running smoothly across our holiday lets.
What you'll do
- Replying to guest messages across Airbnb, Booking.com and direct bookings
- Coordinating cleaners and engineers when plans change
- Handling check-in questions, stay extensions and issues
- Keeping calendars, tasks and owner updates on track
What we're looking for
- A clear, friendly writer who stays calm under pressure
- Organised and comfortable with apps and booking systems
- Happy to cover some evening or weekend shifts
Why Bnbly
- Pay from Β£14 per hour
- Directly employed by Bnbly, not an agency
- Full training
- Flexible hours
- A fast-growing business with real progression
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Guest Support & Operations Coordinator employer: Bnbly
Bnbly is an attractive employer due to its commitment to employee development and flexible working conditions. With direct employment and competitive pay starting from Β£14 per hour, staff can enjoy a supportive work culture. The company also emphasizes training and progression opportunities within a fast-growing business.