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- Tasks: Perform service, diagnostics, and repairs to BMW standards with precision.
- Company: Join a family-run business with a friendly culture and state-of-the-art facilities.
- Benefits: Enjoy an Employee Car Scheme, life assurance, and ongoing training at BMW UK Academy.
- Why this job: Be part of a dynamic team with opportunities for career growth and specialized training.
- Qualifications: NVQ Level 3 or equivalent; strong technical knowledge and passion for BMW products required.
- Other info: Located in Chester, this role offers a modern working environment and a focus on customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
To carry out service, diagnostic and repair work efficiently and competently to complete repair orders to Manufacturer standards, including service check sheets, battery test reports, printouts when required from manufacturer’s diagnostic equipment and all other necessary reports., * We endeavour to look after our staff by operating an Employee Car Scheme. The scheme is dependent on production and availability of cars which comply with the Scheme rules.
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Family run business and friendly culture
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Specialist training with BMW UK
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BMW accreditation
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Ongoing development and achievable career path
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State of the art facility and working environment
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Life Assurance Scheme
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NVQ Level 3 (or equivalent City and Guilds or BTEC accreditation).
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Technical knowledge and passion for Manufacturer products and technology.
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Highly skilled at fault diagnosis.
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Deliver first time fix to meeting customer satisfaction.
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Ability to work autonomously.
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Ability to work within given timescales and complete a wide range of tasks.
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Ability to comply with warranty write ups.
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To ensure all chargeable labour and workshop consumables are recorded on the job card.
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Highly motivated, team player that offers help and support to other, attention to detail.
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Willingness to learn and develop personal knowledge, and keep up-to-date with complex/ technical/product information, in order to improve profitability.
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An outstanding attitude and passion for customer service.
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An enthusiastic, dynamic and team-orientated personality.
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Ability to deal with customers when necessary.
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Strong interpersonal and presentation skills.
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Strong organisational and prioritisation skills.
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Thorough knowledge of computer applications and diagnosis equipment.
The positions are located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales. On offer is a competitive salary, ongoing training and development at the BMW Group UK Academy and great career progression opportunities.
Non-BMW Certified Technician employer: BMW Group
Contact Detail:
BMW Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Non-BMW Certified Technician
✨Tip Number 1
Familiarize yourself with BMW's latest technology and diagnostic equipment. This will not only help you in the interview but also show your genuine interest in the brand and its products.
✨Tip Number 2
Highlight any previous experience you have with fault diagnosis and repair work, especially if it relates to BMW or similar high-end vehicles. Be ready to discuss specific examples during your conversation.
✨Tip Number 3
Demonstrate your passion for customer service. Think of instances where you went above and beyond for a customer, as this aligns with the company’s values and culture.
✨Tip Number 4
Prepare to discuss your ability to work autonomously and manage your time effectively. Share examples of how you've successfully completed tasks within tight deadlines in the past.
We think you need these skills to ace Non-BMW Certified Technician
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Non-BMW Certified Technician position. Highlight your technical knowledge, fault diagnosis skills, and passion for manufacturer products in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience and qualifications, such as NVQ Level 3 or equivalent. Emphasize your ability to work autonomously and within timescales, as well as your strong customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to learn and develop, and how your skills align with the company's values and culture.
Highlight Teamwork and Interpersonal Skills: In your application, emphasize your ability to work as part of a team and your strong interpersonal skills. Provide examples of how you've supported colleagues and dealt with customers effectively in previous roles.
How to prepare for a job interview at BMW Group
✨Show Your Technical Knowledge
Be prepared to discuss your technical knowledge and experience with BMW products. Highlight any relevant certifications, such as NVQ Level 3 or equivalent, and be ready to explain how you've applied this knowledge in previous roles.
✨Demonstrate Your Diagnostic Skills
Since the role requires strong fault diagnosis skills, prepare to share specific examples of complex issues you've resolved in the past. Discuss the tools and techniques you used to diagnose problems effectively.
✨Emphasize Customer Service Attitude
An outstanding attitude towards customer service is crucial. Be ready to share experiences where you went above and beyond for a customer, and how you ensure customer satisfaction in your work.
✨Highlight Teamwork and Autonomy
The company values a team-oriented personality but also the ability to work autonomously. Prepare examples that showcase your ability to collaborate with others while also being self-motivated and capable of managing your own tasks.
