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- Tasks: Welcome customers, manage calls, and keep the showroom tidy.
- Company: Join Group1 Lincoln, a global leader in the automotive industry.
- Benefits: Enjoy 33 days off, retail discounts, and a cycle-to-work scheme.
- Why this job: Gain valuable experience and grow your career in a supportive environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible working options available; perfect for students!
Group1 Lincoln is looking for a Receptionist (Saturdays).
Your role:
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What you’ll do day to day:
- Greet and welcome customers and visitors in a friendly and professional manner
- Accurately record calls & visits, and relay messages in a timely manner
- Perform general administrative duties, such as managing emails and handling customer enquiries
- Manage customer waiting area and showroom, ensuring a clean and welcoming environment
- Provide support with additional tasks as required to ensure smooth business operations
Your profile:
Don’t worry about ticking off every single skill here – if you care about delivering great experiences as much as we do, we want to hear from you.
- Demonstrated experience in a customer service role, with the ability to consistently deliver a positive customer experience
- Strong communication and interpersonal skills, with a friendly and professional manner
- Proven ability to multitask and perform well under pressure
- Excellent organisational skills, with strong attention to detail
- IT literate with proficiency in Microsoft Office and the ability to quickly learn new systems
Rewards:
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you?
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
We’re open to flexible working options – just ask.
Receptionist (Saturdays) employer: BMW Group Retail
Contact Detail:
BMW Group Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Saturdays)
✨Tip Number 1
Make sure to showcase your customer service experience during any informal conversations or networking opportunities. Highlight specific instances where you went above and beyond to help a customer, as this will resonate well with the hiring team.
✨Tip Number 2
Familiarise yourself with Group1 Lincoln and their values. When you get the chance to speak with someone from the company, mention how your personal values align with theirs, especially regarding customer service and teamwork.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family. Being able to articulate your thoughts clearly and confidently will help you stand out during any interviews or discussions.
✨Tip Number 4
If possible, visit the Group1 Lincoln site before applying. This will give you a feel for the environment and allow you to mention specific observations during your application process, showing your genuine interest in the role.
We think you need these skills to ace Receptionist (Saturdays)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service roles. Emphasise your communication skills and any administrative duties you've performed, as these are key for the Receptionist position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering great customer experiences. Mention specific examples of how you've successfully managed customer interactions and multitasked in previous roles.
Highlight IT Proficiency: Since the role requires proficiency in Microsoft Office and the ability to learn new systems quickly, mention any relevant software you are familiar with. This will demonstrate your readiness for the technical aspects of the job.
Show Enthusiasm for the Company: Research Group1 Lincoln and express your enthusiasm for their values and work culture in your application. This shows that you are genuinely interested in being part of their team and contributing positively.
How to prepare for a job interview at BMW Group Retail
✨Show Your Customer Service Skills
Since the role involves greeting customers and managing enquiries, be prepared to share examples of how you've delivered excellent customer service in the past. Highlight your ability to remain calm under pressure and how you handle difficult situations.
✨Demonstrate Strong Communication
Effective communication is key for a receptionist. Practice articulating your thoughts clearly and confidently. You might want to prepare a few scenarios where your communication skills made a difference in a previous role.
✨Highlight Your Organisational Skills
The job requires multitasking and attention to detail. Be ready to discuss how you manage your time and prioritise tasks. Consider sharing specific tools or methods you use to stay organised, especially in busy environments.
✨Familiarise Yourself with the Company
Research Group1 Lincoln and understand their values and services. This will not only help you answer questions more effectively but also show your genuine interest in the company. Prepare a couple of thoughtful questions to ask at the end of the interview.
