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For Companies At a Glance
- Tasks: Deliver exceptional customer service and help customers find their dream MINI vehicles.
- Company: Join Hedin Ruxley, a dynamic part of the MINI family.
- Benefits: Earn while you learn with competitive pay and gain valuable experience.
- Why this job: Become a brand ambassador and thrive in a fast-paced, exciting environment.
- Qualifications: GCSEs in Maths and ICT, enthusiasm for sales, and a full UK driving licence.
- Other info: Receive top-notch training at the BMW Group Academy over 15-18 months.
Hedin Ruxley is looking for a Level 4 Sales Executive Apprenticeship.
Your role
Are you a driven, enthusiastic, and motivated individual? Do you thrive in a fast-paced environment? Can you deliver world class customer service?
If the answer is yes to the above, then we want to hear from you! Hedin Automotive is looking to recruit a new Apprentice for the new Level 4 Sales Executive Apprenticeship.
The Level 4 Sales Executive Apprenticeship is Foundation Degree/Higher National Diploma.
Working as a part of MINI, you’ll be experiencing the entire new MINI family of vehicles, from the MINI Cooper Electric, through to the biggest MINI Countryman ever! You’ll be helping our customers select their dream vehicles and be a true brand ambassador. As a result, you need to have exceptional interpersonal skills and be able to build rapport, as well as a desire to provide the highest level of customer service. This combined with excellent organisational and communication skills will enable you to deliver outstanding customer service, representing the high standards and reputation of the MINI brand.
The main duties of the role include:
- Managing relationships with customers face to face delivering a high standard of customer service
- Become a true ambassador of the sales process, driving forwards all new and used car enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised
- Dealing with enquires over the phone and in person, attending product launches and other events, and maintaining your own enquiry database
- Identifying and meeting the customers’ requirements and making their MINI adventures come to life
Salary and hours:
Working Hours Monday – Friday, 8.00am – 6pm and Saturday 9.00am – 5.00pm with an agreed day off in the week.
Paid at National Minimum Wage guide: 21yrs and over is £12.21ph, 18yrs to 20yrs is £10ph
Desired Skills and Personal Qualities:
- Enthusiasm, drive and motivation to consistently achieve and exceed your sales targets
- A dedication to flawless customer service, with experience of creating great moments for customers and a passion for making their new MINI experience a special one
- A willingness to learn new skills to become a professional salesperson representing MINI at the highest level
- A keen interest in the automotive industry
- Confidence and experience with computer systems, and a full UK driving licence – you’ll have the opportunity to drive a huge range of thrilling vehicle
- Due to insurance and driving restrictions, you must be 20 years of age or older.
Required Qualifications
Applicants are required to hold GCSE Grades A*-C / 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects:
- Maths
- ICT (or one other subject if candidate did not take ICT)
You must be eligible in the UK before you apply and hold a full UK driver’s license, due to the nature of the role.
Training Provider
All Sales Advisor Trainees attend the BMW Group Academy UK in Berkshire for their off-the-job training. The apprenticeship will have a strong focus on the retail environment and the high customer service expectations of BMW & MINI customers, as well as Sales Executive specific training. The training takes place over a 15–18-month period at the BMW Group Academy and has been designed to suit both BMW and MINI Sales Executive roles.
Recruitment Process
Candidates will only be contacted if they meet the initial criteria for the apprenticeship programme. We will evaluate applications and select for a video Introduction. Final shortlist will be invited to attend an interview at Hedin MINI.
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MINI Sales Executive Apprentice employer: BMW Group Retail
Contact Detail:
BMW Group Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MINI Sales Executive Apprentice
✨Tip Number 1
Get to know the MINI brand inside out! Familiarise yourself with their latest models and features. This will not only impress during interviews but also help you connect with customers when you're on the job.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to build your confidence in delivering top-notch customer service. Remember, being personable and approachable is key to becoming a successful Sales Executive.
✨Tip Number 3
Network like a pro! Attend automotive events or local meet-ups to meet industry professionals. You never know who might have a lead or advice that could help you land that apprenticeship!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join the MINI family!
We think you need these skills to ace MINI Sales Executive Apprentice
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the automotive industry shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about becoming a part of the MINI family and delivering top-notch customer service.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that align with the role. We love seeing how your unique background can contribute to our team, so don’t hold back on showcasing your interpersonal skills and sales drive!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This will help us quickly see why you’d be a great fit for the Sales Executive Apprenticeship.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can get back to you as soon as possible. We’re excited to hear from you!
How to prepare for a job interview at BMW Group Retail
✨Know Your MINI
Familiarise yourself with the entire MINI range, especially the latest models like the MINI Cooper Electric and the Countryman. Being able to discuss features and benefits will show your passion for the brand and impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this role is all about creating great experiences for customers.
✨Practice Your Communication
Since you'll be managing relationships face-to-face and over the phone, practice clear and confident communication. Role-play common sales scenarios with a friend to build your confidence and refine your interpersonal skills.
✨Demonstrate Your Enthusiasm
Let your passion for the automotive industry shine through during the interview. Share why you're excited about the opportunity to work with MINI and how you plan to contribute to the team’s success. Enthusiasm can be a game-changer!
