At a Glance
- Tasks: Diagnose and repair BMW/MINI vehicles to ensure top performance and customer satisfaction.
- Company: Join Halliwell Jones, a family-run business with a supportive team culture.
- Benefits: Enjoy 30 days holiday, a birthday off, and access to a new car at reduced cost.
- Why this job: Be part of a dynamic team and enhance your skills with expert training from BMW UK.
- Qualifications: NVQ Level 3 or equivalent, with experience in a franchised dealership.
- Other info: Opportunities for career progression and official BMW certification await you!
The predicted salary is between 37000 - 46000 £ per year.
Employer: Halliwell Jones Southport. Location: Southport, Merseyside. Salary OTE between £37,000 - £46,000 (Dependent on Qualifications, with an uncapped bonus structure). Closing date: 12 Dec 2025.
Your role
If you are mad about all things mechanical and passionate about being part of the solution, this role is your chance to shine. We are looking for proactive, detail-driven individuals who take pride in their work and thrive in a fast-paced environment where excellence is the standard. At Halliwell Jones, exceptional service isn’t just a goal—it’s a promise. As a BMW/MINI Vehicle Technician, you will be an essential part of the customer journey, ensuring every BMW and MINI leaves our workshop performing at its best. From diagnostics to maintenance, you will play a vital role in upholding the high standards our customers expect—and deserve.
Responsibilities
- To carry out service, diagnostic and repair work efficiently and competently.
- To complete repair orders to Manufacturer standards, including service check sheets, battery test reports, printouts when required from manufacturer’s diagnostic equipment and all other necessary reports.
Profile / Requirements
- NVQ Level 3 (or equivalent City and Guilds or BTEC accreditation) qualified with extensive experience working in a Franchised Dealership (ideally in a BMW / Prestige dealership) and be highly skilled at fault diagnosis.
- Technical knowledge and passion for BMW/MINI products and technology.
- Highly skilled at fault diagnosis.
- Deliver first time fix to meeting customer satisfaction.
- Ability to work autonomously.
- Ability to work within given timescales and complete a wide range of tasks.
- Ability to comply with warranty write ups.
- To ensure all chargeable labour and workshop consumables are recorded on the job card.
- Highly motivated, team player that offers help and support to others, attention to detail.
- Willingness to learn and develop personal knowledge, and keep up-to-date with complex/technical/product information, in order to improve profitability.
- An outstanding attitude and passion for customer service.
- An enthusiastic, dynamic and team orientated personality.
- Ability to deal with customers when necessary.
- Strong interpersonal and presentation skills.
- Strong organisational and prioritisation skills.
- Thorough knowledge of computer applications and diagnosis equipment.
Rewards
- Time to Unwind – Enjoy 30 days holiday (including bank holidays) plus your birthday off to celebrate! Increases to 33 days with length of service.
- Drive the brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply).
- Work Where People Matter – A friendly, family‑run business with a supportive team culture.
- Expert Training – Specialist development with BMW UK to keep your skills sharp.
- Gain Accreditation – Boost your career with official BMW certification.
- Grow With Us – Ongoing learning and a clear path to progression.
- Enjoy Your Environment – Work in a modern, high‑spec facility designed for excellence.
- Security and Peace of Mind – Benefit from our Life Assurance Scheme.
BMW/MINI Vehicle Technician employer: BMW Group Retail
Contact Detail:
BMW Group Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BMW/MINI Vehicle Technician
✨Tip Number 1
Get to know the company! Research Halliwell Jones and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission and customer service.
✨Tip Number 2
Practice your technical skills! Brush up on your fault diagnosis techniques and be ready to discuss specific examples of how you've tackled challenges in the past. This will show them you’re the real deal when it comes to being a BMW/MINI Vehicle Technician.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on what Halliwell Jones is really looking for and might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to go directly through us.
We think you need these skills to ace BMW/MINI Vehicle Technician
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for all things mechanical shine through! We want to see that you’re not just qualified, but genuinely excited about working with BMW and MINI vehicles.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your NVQ Level 3 qualifications and any relevant experience in a franchised dealership. We love seeing how your skills match what we’re looking for!
Be Detail-Driven: Since attention to detail is key in this role, ensure your application reflects that. Double-check for any typos or errors, and make sure you’ve included all necessary information. We appreciate a polished application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Halliwell Jones!
How to prepare for a job interview at BMW Group Retail
✨Know Your BMW/MINI Inside Out
Before the interview, brush up on your knowledge of BMW and MINI vehicles. Familiarise yourself with their latest models, technologies, and common issues. This will not only show your passion but also demonstrate that you’re proactive and detail-driven—exactly what Halliwell Jones is looking for.
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications and experiences in detail. Highlight your NVQ Level 3 or equivalent qualifications and any specific experiences you've had in a franchised dealership. Use examples from your past work to illustrate your fault diagnosis skills and how you’ve delivered first-time fixes.
✨Emphasise Customer Service
Since exceptional service is a promise at Halliwell Jones, be ready to talk about your approach to customer service. Share examples of how you’ve gone above and beyond to ensure customer satisfaction, and how you handle customer interactions when necessary. This will show that you understand the importance of the customer journey.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team culture, training opportunities, and how they support ongoing learning. This shows your enthusiasm for the role and your desire to grow within the company.