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- Tasks: Manage event builds and support the ticketing lifecycle for over 800 performances.
- Company: Join B:Music, a vibrant organisation delivering world-class live events in Birmingham.
- Benefits: Enjoy a full-time role with flexible hours and a dynamic work environment.
- Other info: This role offers a unique opportunity to work closely with promoters and internal teams.
- Why this job: Be part of an exciting team that fuels your passion for live events and the arts.
- Qualifications: Experience with ticketing systems is preferred; strong communication and organisational skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
Full-time 36 hours a week - annualised hours contract
Based at Symphony Hall & Town Hall, Birmingham
Join B:Music and help deliver over 800 world-class performances each year.
We’re looking for a detail-oriented and proactive Event Ticketing Officer to manage event builds and support across the full ticketing lifecycle. You’ll work closely with promoters and internal teams to ensure events go live accurately and run smoothly.
Key Responsibilities- Set up and manage events in the ticketing system (Spektrix) including offers, holds, and packages
- Liaise with promoters, agents, and departments to maintain accurate event info
- Monitor sales, adjust allocations, and maximise revenue
- Provide clear handovers and on-the-day support for events
- Support client meetings and advise on best ticketing practices
- Experience using ticketing systems (Spektrix ideal)
- Strong communication, organisation, and customer service skills
- Confident managing multiple deadlines and working in a team
- A flexible, solutions-focused attitude
- Passion for live events and the arts
Please send completed applications to recruitment@bmusic.co.uk
Contact Detail:
B:MUSIC LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Ticketing Officer
✨Tip Number 1
Familiarise yourself with Spektrix, the ticketing system mentioned in the job description. If you haven't used it before, consider watching tutorials or reading up on its features to demonstrate your proactive approach and readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the events and ticketing industry. Attend local events or join online forums where you can connect with people who work in similar roles. This could give you insights into best practices and potentially lead to a referral.
✨Tip Number 3
Prepare to discuss your experience with managing multiple deadlines and how you've successfully handled high-pressure situations in the past. Think of specific examples that showcase your organisational skills and ability to work as part of a team.
✨Tip Number 4
Show your passion for live events and the arts during any interviews or networking opportunities. Share your experiences attending performances or volunteering at events, as this will help convey your enthusiasm for the role and the organisation.
We think you need these skills to ace Event Ticketing Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Event Ticketing Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous experience you have with ticketing systems, especially Spektrix. Provide specific examples of how you've managed events or supported ticketing processes in the past.
Showcase Your Skills: Demonstrate your strong communication, organisation, and customer service skills in your CV and cover letter. Use concrete examples to illustrate how you've successfully managed multiple deadlines and worked effectively in a team.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for live events and the arts. Explain why you're excited about the opportunity at B:Music and how you can contribute to their mission of delivering world-class performances.
How to prepare for a job interview at B:MUSIC LTD
✨Know Your Ticketing Systems
Familiarise yourself with ticketing systems, especially Spektrix, as this is crucial for the role. Be prepared to discuss your experience with similar systems and how you can leverage that knowledge to manage events effectively.
✨Showcase Your Communication Skills
Since the role involves liaising with promoters and internal teams, demonstrate your strong communication skills during the interview. Share examples of how you've successfully collaborated with others in past roles.
✨Highlight Your Organisational Skills
The Event Ticketing Officer position requires managing multiple deadlines. Prepare to discuss how you prioritise tasks and stay organised, perhaps by sharing a specific instance where you successfully managed competing priorities.
✨Express Your Passion for Live Events
Convey your enthusiasm for live events and the arts during the interview. This passion can set you apart from other candidates, so be ready to share what excites you about working in this industry.