At a Glance
- Tasks: Lead client relationships and bridge communication between clients and technical teams.
- Company: Dynamic IT services organisation focused on digital transformation and custom software development.
- Benefits: Competitive salary up to £135k, bonus opportunities, and flexible remote work.
- Other info: Join a stable, growing company with a 9-figure turnover and excellent career prospects.
- Why this job: Be the voice of the customer and drive impactful digital transformations.
- Qualifications: Experience in account management or project delivery, with a passion for tech.
The predicted salary is between 135000 - 135000 £ per year.
IT Services organization with practices in custom software development, cloud infrastructure and data engineering. Looking for an experienced Engagement Manager (Client Services Manager/Delivery Manager) with experience in Data and AI/Software Development/Cloud or similar domains.
This person will be the sole bridge between clients and technical teams, acting as the voice of the customer while also coaching practitioners. A background in account management, delivery management, project or program management, or client services would be a bonus.
Specializing in all things infrastructure, general custom app development, data science and engineering, etc. Ability to build rapport quickly with technical and non-technical stakeholders and consultants.
Base up to £135k + Bonus. Location - Anywhere in the UK.
Primary focus lies in assisting clients with their digital transformation journeys, encompassing the creation of new digital products and platforms, transitioning from legacy systems, and establishing modern software delivery capabilities.
Engagement Manager (Public Sector) in Glasgow employer: BMS Technology Sales
As an Engagement Manager at our IT Services organisation, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive salaries, performance bonuses, and ample opportunities for professional development, ensuring you can grow alongside our stable, nine-figure turnover company. With a focus on digital transformation, you'll play a pivotal role in shaping the future of our clients while enjoying the flexibility of working from anywhere in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Manager (Public Sector) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT services sector, especially those involved in data and AI. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your experience in client services and project management. This will help you stand out as the ideal Engagement Manager who understands both technical and non-technical needs.
✨Tip Number 3
Practice your pitch! When you get an interview, be ready to articulate how you can bridge the gap between clients and technical teams. Use examples from your past roles to demonstrate your ability to build rapport and drive successful outcomes.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Engagement Manager (Public Sector) in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Engagement Manager. Highlight your experience in client services, project management, and any relevant tech skills. We want to see how you can bridge the gap between clients and technical teams!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital transformation and how your background in data, AI, or cloud services makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Communication Skills:As the 'voice of the customer', your ability to communicate effectively is key. In your application, give examples of how you've built rapport with both technical and non-technical stakeholders. We love seeing real-life scenarios!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at BMS Technology Sales
✨Know Your Stuff
Make sure you brush up on the latest trends in data, AI, and cloud infrastructure. Familiarise yourself with the company's projects and how they align with your experience in software development. This will help you speak confidently about how you can contribute to their digital transformation efforts.
✨Be the Voice of the Customer
Since you'll be acting as the bridge between clients and technical teams, think about how you can effectively communicate client needs. Prepare examples from your past experiences where you've successfully managed client expectations and delivered results. This will show that you understand the importance of client relationships.
✨Build Rapport Quickly
Practice your interpersonal skills! You’ll need to connect with both technical and non-technical stakeholders. Think of ways to demonstrate your ability to relate to different audiences during the interview. Maybe share a story where you successfully navigated a challenging conversation with a client or team member.
✨Showcase Your Coaching Skills
As an Engagement Manager, coaching practitioners is key. Prepare to discuss your approach to mentoring and guiding teams. Share specific instances where your coaching led to improved performance or project outcomes. This will highlight your leadership capabilities and commitment to team success.
