BMS Technical Support Team Leader
BMS Technical Support Team Leader

BMS Technical Support Team Leader

Farnborough Full-Time 44000 - 78000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to resolve technical issues in building management systems.
  • Company: Join a leading OEM in the rapidly growing BMS sector.
  • Benefits: Enjoy a competitive salary, bonus, 26 days holiday, and remote work options.
  • Why this job: Be part of a dynamic team with great career development and cutting-edge technology.
  • Qualifications: Experience in BMS servicing or project management; leadership skills are a plus.
  • Other info: This role offers flexible hours and a chance to mentor others.

The predicted salary is between 44000 - 78000 £ per year.

Job Description

  • Be part of a rapidly expanding division with strong growth plans.
  • Work for a leading OEM within the building management systems sector
  • Hybrid position with great career development

Our client, a leading OEM in the Building Management Systems sector, is looking for an experienced BMS service or project or commissioning engineer to lead their newly formed technical support team.

The Role:

As a BMS Technical Support Team Leader, you are responsible for managing a team of support engineers to ensure timely and effective resolution of technical issues raised by customers and internal stakeholders. Your role includes overseeing day-to-day operations, providing guidance on complex technical problems, and driving continuous improvement in service delivery. You play a key part in mentoring team members, monitoring performance metrics, and ensuring adherence to service level agreements. Strong communication, leadership, and problem-solving skills are essential, as is the ability to liaise with cross-functional teams to escalate and resolve issues efficiently.

Package:

  • £55,000-£65,000 salary
  • Company bonus
  • 26 days holiday + bank holidays.
  • Enhanced pension (7% employee / 10% employer).
  • Remote working opportunity
  • Flexible start finish times

Requirements:

  • Strong experience in either BMS Servicing, commissioning or project management (Desigo, EcoStructure, Tridium etc)
  • Ideally experience in a management or team leader position
  • Great communication skills needed
  • Full right to work in the UK – no sponsorship available.

This is an exciting opportunity to join a well-established and growing division, working with the latest technology in the BMS space. If you're looking for a senior role with excellent rewards and progression, apply today!

BMS Technical Support Team Leader employer: BMS Performance

Join a dynamic and rapidly expanding division within a leading OEM in the Building Management Systems sector, where you will benefit from a supportive work culture that prioritises employee growth and development. With a competitive salary, generous holiday allowance, and flexible working arrangements, this role offers an excellent opportunity to lead a talented team while working with cutting-edge technology. Embrace the chance to make a meaningful impact in a company that values innovation and collaboration.
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Contact Detail:

BMS Performance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land BMS Technical Support Team Leader

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in Building Management Systems. Being knowledgeable about systems like Desigo, EcoStructure, and Tridium will not only boost your confidence but also demonstrate your commitment to staying current in the field.

✨Tip Number 2

Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed teams or projects, as this will be crucial for the BMS Technical Support Team Leader position.

✨Tip Number 3

Practice your communication skills, especially in technical contexts. Since the role requires liaising with cross-functional teams, being able to convey complex information clearly will set you apart from other candidates.

✨Tip Number 4

Network within the BMS community. Attend industry events or join relevant online forums to connect with professionals in the field. This can provide valuable insights and potentially lead to referrals for the job.

We think you need these skills to ace BMS Technical Support Team Leader

BMS Servicing
Commissioning Experience
Project Management
Team Leadership
Technical Problem-Solving
Customer Service Orientation
Performance Monitoring
Service Level Agreement Adherence
Cross-Functional Collaboration
Communication Skills
Mentoring and Coaching
Continuous Improvement
Technical Knowledge of BMS Systems (Desigo, EcoStructure, Tridium)
Adaptability to New Technologies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in BMS servicing, commissioning, or project management. Emphasise any leadership roles you've held and specific technologies you've worked with, such as Desigo or EcoStructure.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your management experience and how your skills align with the responsibilities of leading a technical support team.

Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities. Highlight situations where you successfully resolved complex technical issues or improved service delivery.

Highlight Communication Skills: Since strong communication is essential for this role, include instances where you've effectively liaised with cross-functional teams or mentored colleagues. This will showcase your ability to lead and collaborate.

How to prepare for a job interview at BMS Performance

✨Showcase Your Technical Expertise

As a BMS Technical Support Team Leader, it's crucial to demonstrate your strong background in BMS servicing, commissioning, or project management. Be prepared to discuss specific projects you've worked on and the technologies you've used, such as Desigo or Tridium.

✨Emphasise Leadership Skills

Since this role involves managing a team, highlight your leadership experience. Share examples of how you've mentored team members, resolved conflicts, or improved team performance in previous roles.

✨Prepare for Problem-Solving Scenarios

Expect to be asked about complex technical problems you've encountered and how you resolved them. Prepare a few scenarios that showcase your problem-solving skills and your ability to liaise with cross-functional teams.

✨Communicate Effectively

Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be ready to explain technical concepts in a way that non-technical stakeholders can understand.

BMS Technical Support Team Leader
BMS Performance
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