Accounts/Claims Technician in City of London

About BMS

BMS is a dynamic, independent global broker established in 1980, delivering specialist insurance, reinsurance, and capital markets advisory services. Our purpose is to help people, businesses and communities flourish and prosper in a world of risk. We are a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia with both a strong local focus and understanding of market needs. Being independent gives our brokers the freedom to deliver the best solutions and combined with our collaborative team approach, single platform worldwide and renowned personal service, we are the independent broker of choice. This role is based in London with the opportunity to work from home in a hybrid fashion.

What we’re looking for – skills and capabilities

• General Duties

• To support the team by photocopying, filing, and carrying out other duties as directed.
• Carry out copying and binding tasks accurately and efficiently.
• Maintain filing system and ensure that files are regularly scanned.
• Keep department tidy in relation to files and paper etc.
• Assist within the team generally.
• Assist in any ad hoc tasks.
• Adhere to company and regulatory policies, procedures together with mandatory training requirements.

• To deal with all aspects of Premium processing as directed by your Head of Department.
• Adhere to the departmental procedures and service level agreements.
• Process and monitor incoming post.
• Create and maintain files.
• Assess and process premium movements.
• Produce and send client/market documentation.
• Handle premium submissions via A&S.
• Input document details on the in-house systems.
• Produce accurate statistics/reports where required.
• Deal with market and/or client queries and liaise with the accounts department to ensure prompt payment of balances.
• Liaise with other departments when problems arise.
• Carry out various departmental ad hoc tasks and reports.
• Maintain statistical data.

• To deal with all aspects of the claims and accounting process from receipt through to settlement.
• Process and monitor incoming post and create and maintain claims files.
• Broke advices and collections to London Market where appropriate.
• Obtain agreement to advices and collections via CLASS system for ECF.
• Liaise with the Insurance Accounts Department to ensure prompt payment of claims.
• Ensure cash is posted and allocated in a timely manner.
• Produce accurate statistics/reports where required.
• Deal with market, client and internal queries.
• Assist in all aspect of general account handling.

What we’re looking for - functional & behavioural competencies

• 7 GCSEs Grade C or above (or equivalent) including Maths and English.
• Working knowledge of Microsoft Word & Excel.
• Ability to effectively contribute to the team and interact with others.
• Ability to communicate clearly and effectively.
• Ability to use own initiative to work out any problems which may arise.
• Professional attitude to work.
• Punctual and conscientious.
• Shows enthusiasm.

What’s in it for me?

This role offers a competitive salary and bonus, 27 days holiday (plus 1 day for birthday leave), plus access to our personalised benefits platform, Your Rewards, including:

• comprehensive private medical cover for you and your dependents
• complimentary annual health checks
• access to a virtual 24hr GP
• critical illness cover
• gym subsidy & dedicated wellbeing support
• retail discounts
• opportunity to purchase equity
• defined contribution pension

Through our Diversity, Equity and Inclusion (DEI) vision, we are committed to building a culture of belonging for all, valuing diverse perspectives and embracing authenticity. As such, we have created our ‘BMS Together’ programme, with dedicated training, collaborative committees and intentional partnerships. In support of our ESG vision, we offer two additional paid days each year to take part in charitable work.

BMS offers flexible and hybrid working policies and we’re happy to discuss options with you upon application. Please let our team know if you require any adjustments to support you through the application process.