Binders Technician (Maternity Cover)

Position Title: Binders Technician

Reports to: Central Operations Manager

Location: London

Summary of Position:

The Binders Technician is responsible for providing an efficient and effective Technical Processing service to the business whilst adhering to Regulatory, Risk and Compliance requirements.

Key Responsibilities & Accountabilities:

• Maintain up to date & accurate documentation, files, excel spread-sheets relating to the particular facility.
• Deal with incoming enquiries from Clients, Underwriters and third parties.
• Signing such Premiums Bordereaux via Xchanging.
• Handle any or all queries from Xchanging when signing such Premium Bordereaux.
• Ensure all KPI’s are met.
• Adhere to company and regulatory policies, procedures together with mandatory training requirements.
• Assess incoming processing requests for completeness and take the appropriate actions.
• Produce accurate and complete client and market documentation.
• Process Premium bordereaux and obtain agreement where required.
• Maintain the status of processing requests within the SLA tracking tool.
• File relevant documentation electronically as per the agreed structures and standards.
• Undertake a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant Premium Technician.
• Liaise with clients, underwriters, business units and Insurance Business Accounts (IBA) to resolve queries.
• Assist with ad-hoc projects as and when required.
• Exhibit behaviours that are consistent with the shared values of the BMS Group.
• Proactively promote the benefits of BMS Group both internally and externally.

Experience Required:

• Knowledge of Sequel Eclipse Broking is advantageous.
• Good working knowledge of MS Word and advanced working knowledge of Excel (e.g. Pivot tables and complex formulas).
• Knowledge of LORs is advantageous but not essential.
• Experience in drafting and finalising of all binding authority contracts through to submission into the bureau.
• Experience in handling all related queries in respect of the above.
• Experience in loading details into the Lloyd’s DCOM platform.
• Experience in the creation and updating written and premium Bordereaux, identifying, and resolving any issues on the bordereaux with the relevant stakeholders.
• Experience in navigating and loading items into the Lloyd’s Atlas platform.

Functional & Behavioural Competencies Required:

• Good communication and organisation skills.
• Good technical and industry knowledge.
• Ability to multi-task and meet processing SLA’s / project deadlines.
• The ability to exercise challenge or escalate issues as appropriate.
• Ability to build and maintain positive working relationships within and across the Group.

Personally demonstrate the five BMS values and ensure that team members are aligned with these:

o Accountable

o Entrepreneurial

o Collaborative

o Empowering

o Disciplined

The above list is not exhaustive and the job holder maybe required to carry out other duties at management’s discretion.