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- Tasks: Coordinate contracts and ensure smooth delivery of maintenance services for public sector clients.
- Company: Join a family-run business known for quality service and strong client partnerships.
- Benefits: Competitive salary, 25 days leave, pension scheme, and ongoing training opportunities.
- Other info: Ideal for those in Yarm, Stockton-on-Tees, or surrounding areas.
- Why this job: Be part of a supportive team with clear progression in a growing division.
- Qualifications: 2 years of contract administration experience and strong CRM skills required.
The predicted salary is between 28000 - 32000 £ per year.
Brand new Contracts Coordinator role within a growing R&M division. Work across M&E reactive maintenance contracts for public sector clients. Join an established, family-run business with long-term progression.
About the Company: Our client is a well-established, family-run mechanical and electrical services provider, delivering reactive maintenance, repair, and small works across the North of England. Established in 2013, the business has built a strong reputation for quality service delivery and long-term client partnerships. Operating across commercial and public sector environments including MOD sites, offices, schools, and universities, the company is experiencing continued growth driven by high workloads and increasing demand. With a close-knit team of just under 50 employees, they pride themselves on a supportive culture, strong leadership, and genuine progression opportunities.
Role Overview: This is a crucial position within a fast-paced R&M environment, supporting the smooth delivery of mechanical and electrical maintenance contracts. You will act as a key link between clients, engineers, helpdesk, and senior management, ensuring jobs are raised, tracked, and completed efficiently. The role is primarily office-based and highly process-driven, requiring strong organisational skills, attention to detail, and the ability to manage multiple workstreams simultaneously. You will report directly to the Head of Repairs & Maintenance and work alongside an experienced Senior Contracts Coordinator within an established team structure.
Key Responsibilities:
- Liaise with clients to provide updates on reactive and planned maintenance works
- Set up and manage maintenance jobs on internal CRM systems (Simpro experience desirable) and client portals
- Monitor job progress and ensure paperwork and compliance documentation is completed at the correct stages
- Identify and escape issues, ensuring suitable follow-up actions are taken
- Chase purchase orders and support the commercial process where required
- Lead daily contract update meetings, providing clear and accurate progress reports
- Support wider contract administration activities to ensure service delivery targets are met
Key Requirements:
- Minimum 2 years’ contract administration experience
- Strong CRM experience – ideally Simpro or similar systems
- Experience working within an M&E services or maintenance environment (highly desirable)
- Exposure to gas or building services environments would be a strong advantage
- Confident liaising with both internal teams and external stakeholders
- Highly organised, systematic, and process-driven
- Able to work to tight deadlines in a busy environment
- Strong communication skills, including the ability to deliver difficult updates professionally
Package:
- Salary: £28,000 – £32,000
- 25 days annual leave plus bank holidays (with 3 days taken over Christmas)
- Company pension scheme
- Ongoing training and external courses provided where required
- Clear progression opportunities within a growing division
- Supportive, family-run culture with long-term stability
Ideal Candidate Location: Yarm, Stockton-on-Tees, Middlesbrough, Darlington, or surrounding Teesside areas.
Contracts Coordinator in Great Ayton employer: BMS Engineering Recruitment
Contact Detail:
BMS Engineering Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Coordinator in Great Ayton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate, especially in the M&E sector. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Contracts Coordinator, you'll need to liaise with various stakeholders. Role-play common interview scenarios with a friend to boost your confidence and refine your delivery.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, it shows you're serious about joining our family-run business and contributing to our growth.
We think you need these skills to ace Contracts Coordinator in Great Ayton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Coordinator role. Highlight your contract administration experience and any CRM skills, especially if you've worked with Simpro or similar systems. We want to see how your background fits with our family-run business!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our team and how your skills can help us deliver top-notch service in the M&E maintenance sector. Keep it friendly and professional, just like us!
Showcase Your Organisational Skills: As a Contracts Coordinator, being organised is key. In your application, give examples of how you've managed multiple tasks or projects simultaneously. We love seeing candidates who can juggle responsibilities while keeping everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at BMS Engineering Recruitment
✨Know Your Contracts Inside Out
Make sure you understand the basics of contract administration, especially in the context of mechanical and electrical services. Brush up on your knowledge of CRM systems like Simpro, as this will likely come up during the interview.
✨Showcase Your Organisational Skills
Since the role is highly process-driven, be prepared to discuss how you manage multiple tasks and deadlines. Bring examples from your past experience where your organisational skills made a difference in project delivery.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing difficult updates or issues. The ability to communicate effectively with both internal teams and external clients is crucial for this role.
✨Demonstrate Your Team Spirit
This company values a supportive culture, so highlight your experience working in close-knit teams. Share examples of how you've collaborated with others to achieve common goals, particularly in a fast-paced environment.