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- Tasks: Provide expert IT support and troubleshoot complex hardware, software, and network issues.
- Company: Join a dynamic team in Greater Manchester focused on innovative IT solutions.
- Benefits: Enjoy a permanent role with opportunities for professional growth and development.
- Other info: Work with cutting-edge technology and help shape the future of IT systems.
- Why this job: Be the go-to tech guru and make a real difference in a collaborative environment.
- Qualifications: Degree in IT/Computing and 2-3 years of hands-on IT support experience required.
The predicted salary is between 30000 - 40000 £ per year.
On this occasion they are actively seeking an IT SUPPORT ENGINEER / TECHNICIAN to join an exciting team based in Greater Manchester.
To be considered you must ideally be Degree Educated within IT / Computing and have at least 2/3 years hands on IT / Infrastructure Support experience delivering expert – level technical support and troubleshooting for complex hardware, software and network challenges. You will be required to oversee and drive the strategic administration and operation of IT Systems across the company.
- Be the primary point of contact for the IT issues and support agreed service levels, standards and processes from the centralised helpdesk.
- Provide desktop, laptop, mobile, server and storage support.
- Planning, installing, and upgrading computer hardware and software, ensuring seamless transitions and minimal disruption to business operations.
- Championing data security and regulatory compliance through advanced patch management, security audits, and ongoing user education initiatives.
- Establishing and refining documentation of IT processes, incidents, and resolutions to support efficient operations, knowledge sharing, and strategic planning.
- Collaborating with internal teams and external vendors to resolve high-level IT issues and to evaluate, recommend, and implement cutting-edge technology solutions.
- Managing remote access and mobile device strategies, enabling secure and flexible working arrangements across the business.
IT Technician / Support Engineer, Permanent, Greater Manchester in Bury employer: BMR Associates Limited
Contact Detail:
BMR Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician / Support Engineer, Permanent, Greater Manchester in Bury
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support. You never know who might be looking for someone with your skills, and it’s a great way to get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects or any troubleshooting success stories. This can really set you apart from other candidates when you’re chatting with potential employers.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate why you’d be a great fit for the role.
✨Tip Number 4
Use our website to find the best opportunities! We’ve got loads of listings that match your skills in IT support. Applying through us can give you an edge, as we often have direct connections with hiring managers.
We think you need these skills to ace IT Technician / Support Engineer, Permanent, Greater Manchester in Bury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft, O365, and other relevant technologies mentioned in the job description. We want to see how your skills align with what we're looking for!
Showcase Your Experience: When writing your application, emphasise your hands-on IT support experience. Share specific examples of how you've tackled complex hardware or software issues – we love a good success story!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BMR Associates Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft products like O365, Intune, and Exchange. Be ready to discuss your hands-on experience with troubleshooting complex hardware and software issues, as well as your familiarity with networking and Active Directory.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT challenges in the past. Think about times when you had to plan, install, or upgrade systems while ensuring minimal disruption. This will demonstrate your ability to handle real-world scenarios.
✨Highlight Your Communication Skills
As an IT Technician, you'll be the primary point of contact for support issues. Practice explaining technical concepts in simple terms, as you'll need to communicate effectively with both technical and non-technical team members.
✨Emphasise Your Commitment to Security
Data security is crucial in this role. Be prepared to discuss your experience with patch management, security audits, and user education initiatives. Showing that you prioritise compliance and security will set you apart from other candidates.