Client Service Advisor - Corporate Insurance
Client Service Advisor - Corporate Insurance

Client Service Advisor - Corporate Insurance

Birmingham Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support Client Managers in delivering top-notch service and managing client insurance needs.
  • Company: Join Aon, a global leader in insurance, dedicated to better decisions and enriching lives.
  • Benefits: Enjoy hybrid work flexibility, comprehensive benefits, and two Global Wellbeing Days each year.
  • Why this job: Be part of an experienced team that values knowledge sharing and personal development.
  • Qualifications: Insurance experience preferred, especially with large corporate clients; organised and adaptable.
  • Other info: Aon promotes an inclusive workplace and offers reasonable adjustments for applicants with disabilities.

The predicted salary is between 36000 - 60000 £ per year.

Are you looking for your next step within the insurance industry? Would you like to excel with a global leading broker? Aon Corporate are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Birmingham office.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

A Client Service Advisor works with Client Managers to ensure the highest level of service to each assigned Client. This includes:

  • Liaising with Client Managers to fully understand the Client's business and insurance requirements.
  • Contributing to the formulation of the Service Plan, Reports, Presentations and any other client documents.
  • Visiting Clients and communicating terms of settlement to Client.
  • Ensuring premiums are debited and allocated appropriately where necessary.
  • Assisting with maintenance of credit control standards.
  • Identifying potential improvements in Client risk & insurance programme design and making recommendations to Client Manager.
  • Negotiating new business terms, renewal terms, Mid Term adjustments and cover extensions.
  • Preparing comprehensive marketing presentations and the renewal report.
  • Establishing and developing effective working relationships with Insurers.
  • Providing ongoing communication with the client following queries/alterations.
  • Identifying revenue development opportunities on allocated Client accounts.
  • Ensuring contract certainty is delivered.
  • Acting as an escalation point for colleagues in relation to contract certainty queries.
  • Complying with regulatory and other standards as directed by line management.

How this opportunity is different

This is a fantastic opportunity to join our very experienced team in Aon Birmingham, with our team members enthusiastic to share their knowledge and develop colleagues in our business.

Skills and experience that will lead to success

  • Experience of global insurance programmes ideal - inwards and outwards.
  • Insurance experience required, experience handling large corporate clients preferred.
  • High level of FCA Principle and Procedures.
  • Good level of technical knowledge, especially in the major and pecuniary classes, Property / Casualty and Combined.
  • Organised, with the ability to prioritise work, delivering accurately and on time.
  • Embrace change and react positively.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.

Client Service Advisor - Corporate Insurance employer: BMO Harris Bank

Aon is an exceptional employer that prioritises the well-being and professional growth of its employees. With a hybrid working model in Birmingham, Aon fosters a collaborative and inclusive culture, offering comprehensive benefits, continuous learning opportunities, and two Global Wellbeing Days each year to ensure a healthy work-life balance. Join a team where your contributions are valued, and you can thrive in a supportive environment dedicated to helping you succeed.
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Contact Detail:

BMO Harris Bank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Service Advisor - Corporate Insurance

✨Tip Number 1

Familiarise yourself with the insurance industry, especially corporate insurance. Understanding key terms and concepts will help you engage in meaningful conversations during interviews and demonstrate your knowledge of the field.

✨Tip Number 2

Network with professionals in the insurance sector, particularly those who work at Aon or similar companies. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.

✨Tip Number 3

Prepare for potential interview questions by practising scenarios related to client service and problem-solving in insurance. Think of examples from your past experiences that showcase your ability to handle client needs effectively.

✨Tip Number 4

Research Aon's corporate culture and values. Being able to articulate how your personal values align with theirs can set you apart as a candidate who is not only qualified but also a good fit for their team.

We think you need these skills to ace Client Service Advisor - Corporate Insurance

Client Relationship Management
Insurance Knowledge
Negotiation Skills
Technical Insurance Expertise
Organisational Skills
Attention to Detail
Communication Skills
Problem-Solving Skills
Understanding of FCA Principles and Procedures
Ability to Prioritise Work
Market Analysis
Presentation Skills
Risk Management
Adaptability to Change

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Service Advisor in Corporate Insurance. Tailor your application to highlight relevant experience and skills that align with the job description.

Craft a Tailored CV: Your CV should reflect your experience in the insurance industry, particularly with corporate clients. Emphasise any relevant achievements, such as successful negotiations or client relationship management, to demonstrate your suitability for the role.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific aspects of Aon that attract you, and explain how your background and skills can contribute to their goals, especially in client service and insurance programme design.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.

How to prepare for a job interview at BMO Harris Bank

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Client Service Advisor in Corporate Insurance. Familiarise yourself with the key tasks such as liaising with Client Managers, preparing reports, and negotiating terms. This will help you demonstrate your knowledge during the interview.

✨Showcase Your Experience

Highlight any relevant experience you have in handling large corporate clients or working with global insurance programmes. Be prepared to discuss specific examples that showcase your skills and how they align with the requirements of the role.

✨Prepare Questions

Prepare insightful questions to ask the interviewer about Aon's culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

✨Demonstrate Adaptability

Given the emphasis on embracing change, be ready to discuss how you've successfully adapted to new situations in your previous roles. Share examples that illustrate your ability to remain organised and prioritise tasks effectively under pressure.

Client Service Advisor - Corporate Insurance
BMO Harris Bank
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