At a Glance
- Tasks: Provide IT support and manage incidents for our tech-savvy team.
- Company: Join BMLL, a leading provider of data analytics in a collaborative culture.
- Benefits: Enjoy competitive salary, 25 days holiday, and remote work options.
- Other info: Flexible working environment with regular team lunches and social activities.
- Why this job: Kickstart your IT career with hands-on experience and impactful projects.
- Qualifications: Computer Science degree and knowledge of Microsoft 365 required.
The predicted salary is between 30000 - 40000 £ per year.
BMLL is the leading independent provider of harmonised Level 3, 2 and 1 historical data and analytics across global equities, ETFs, futures and US equity options. We provide market participants with immediate access to granular T+1 order book data and advanced analytics, enabling them to accelerate research, optimise trading strategies, and better understand market behaviour.
Our IT Department provides our business with technical support and incident management across core infrastructure, business systems and IT equipment, including bespoke applications and systems. This role is based in our London office and will support our employees based in the office and employees working from home.
As a member of the IT Service Desk, you will be the first point of contact for all incoming IT support requests through slack requests, email/Jira tickets and face-to-face requests; the team ensure that all calls are answered and issues are logged, diagnosed and resolved or escalated where applicable within agreed timeframes.
Requirements
- Essential:
- Minimum Computer Science Degree (or equivalent IT degree)
- Knowledge of Microsoft 365
- Good communication skills
- Knowledge of Windows operating system
- Knowledge/background of working with computers
- Demonstrate ability to work on their own
- Experienced in “hands on” maintenance of hardware, laptops and printers (beneficial, but not essential)
- Required to be in the office Tues, Wed, Thurs. Occasional out of hours work required (time can be given off in lieu)
- Desirable:
- Knowledge of Linux and Mac operating systems
- Understanding of networks
Benefits
- Competitive salary
- 25 days holiday plus bank holidays
- Discretionary Bonus
- Pension Scheme
- Private Medical Insurance
- Work remotely abroad for up to 40 business days each year
- Life Insurance
- Childcare Nursery Scheme
- Combination of remote and London-based office working, with 2 days in the office per week.
- A yearly Well-being Physical Activity budget
- Continuous learning through funded training and challenging projects
- Collaborative culture
- Weekly team lunches
- Free Fruit, snacks, and drinks provided throughout the day (When office-based)
- Regular Team Socials
- Cycle to Work Scheme
We are an inclusive employer and welcome applicants from all backgrounds. We pride ourselves on our commitment to Equality and Diversity. We are committed to removing barriers throughout our hiring process. If you have any special requirements or require reasonable adjustments to help you access career opportunities at BMLL, please do let us know at careers@bmlltech.com.
IT Assistant in London employer: BMLL Technologies
BMLL is an exceptional employer, offering a vibrant and inclusive work culture in the heart of London. With a strong focus on employee growth through continuous learning opportunities and a hybrid working model, staff enjoy a balanced work-life environment complemented by competitive benefits such as private medical insurance, generous holiday allowances, and regular team socials. Join us to be part of a collaborative team that values diversity and innovation while supporting your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land IT Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BMLL. Understand their products and culture. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common IT support scenarios and how you'd handle them. This will boost your confidence and prepare you for those tricky questions during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining BMLL and ready to dive into the exciting world of data and analytics.
We think you need these skills to ace IT Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Assistant role. Highlight your relevant skills, especially your knowledge of Microsoft 365 and any experience with Windows operating systems. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit for BMLL. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since good communication is key in this role, make sure your application reflects that. Use clear language and structure your information well. We want to see how you can convey ideas effectively, just like you would on the IT Service Desk!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at BMLL Technologies
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Microsoft 365 and the Windows operating system. Be ready to discuss how you've used these tools in past experiences, as this will show your technical competence and readiness for the role.
✨Show Off Your Communication Skills
Since you'll be the first point of contact for IT support, it's crucial to demonstrate your communication skills. Practice explaining technical concepts in simple terms, and think of examples where you've successfully resolved issues through effective communication.
✨Prepare for Hands-On Scenarios
Even if hands-on maintenance isn't essential, it’s beneficial to have some examples ready. Think about any experience you have with hardware maintenance or troubleshooting, and be prepared to discuss how you approached those situations.
✨Understand the Company Culture
Familiarise yourself with BMLL's inclusive and collaborative culture. Be ready to share how you can contribute to team dynamics and participate in social activities, as this will show that you're a good fit for their work environment.
