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- Tasks: Be the friendly face of our office, managing reception and supporting daily operations.
- Company: Join BMLL, a leading fintech company with a collaborative and inclusive culture.
- Benefits: Enjoy competitive pay, 25 days holiday, private medical insurance, and a well-being budget.
- Why this job: Make a real impact by creating a welcoming environment for clients and colleagues.
- Qualifications: Friendly, organised, and reliable individuals with basic IT skills are encouraged to apply.
- Other info: Flexible hours, weekly team lunches, and regular social events await you!
The predicted salary is between 13 - 16 £ per hour.
About BMLL: BMLL is the leading independent provider of harmonised Level 3, 2 and 1 historical data and analytics across global equities, ETFs, futures and US equity options. We provide market participants with immediate access to granular T+1 order book data and advanced analytics, enabling them to accelerate research, optimise trading strategies, and better understand market behaviour. BMLL was acquired in 2025 by Nordic Capital, alongside minority shareholder Optiver, marking a joint commitment to accelerate the company’s next phase of growth. We offer an inclusive and collaborative culture, weekly team lunches, and a variety of out-of-hours social activities.
About the Role: This part-time role (24 hours per week) supports the smooth running of our office by providing a professional, welcoming front-of-house presence and ensuring our workspace is well maintained. As a fintech company, we value a positive client experience and an organised working environment, and this role plays an important part in achieving that. The position is fully on-site, working ideally Monday to Thursday 9:00 am - 3.30 pm, but with a degree of flexibility and reports to the Office Manager.
Key Responsibilities
- Reception Duties: Provide a warm, friendly, and professional welcome to all clients, guests, and visitors. Manage the reception area, ensuring it is always tidy, organised, and professional. Act as the first point of contact for all client queries (in person, by phone, and by email), ensuring requests are dealt with promptly and professionally. Liaising with delivery partners such as Just Eat.
- Administrative & Building Support: Manage post, deliveries, and office supplies, ensuring smooth day-to-day operations. Support Health & Safety requirements by keeping communal areas safe and secure. Full management of external contracts for the building and internal meetings with Building contacts. Fire warden duties. Log and follow up on maintenance issues. Maintain office furniture and equipment; ensure general cleanliness and order. Handle ad-hoc workplace requests, including external errands, as needed. Assist with office activities, events, and other business needs as assigned.
- Kitchen & Communal Area Responsibilities: Manage weekly kitchen-appliance cleaning and ongoing maintenance schedules. Maintaining a high standard of cleanliness of the kitchen and surrounding areas. Delivery Handling: Receive, check, and safely store kitchen deliveries, ensuring that all items are properly accounted for and stored. Storage: Take responsibility for the safe and tidy storage of supplies and equipment, in line with your area of work.
- Office Supplies: Ordering of office supplies such as desk equipment, stationery, new joiner items.
Who We’re Looking For: The ideal candidate will be someone who:
- Thrives in a front-of-house, client-facing role.
- Is very happy working independently in their own reception area.
- Has a friendly, approachable, and professional manner.
- Is reliable and punctual.
- Is presentable always.
- Is organised with excellent attention to detail.
- Communicates confidently and clearly, both in writing and verbally.
- Is proactive, reliable, and comfortable managing reception and building routines every day.
- Brings a positive, can-do attitude and takes pride in creating a welcoming environment.
- A willingness to provide support across various administrative tasks.
- Has basic IT skills and is comfortable learning new systems.
Benefits:
- Competitive salary
- 25 days holiday pro-rata plus pro-rata equivalent bank holidays
- Discretionary Bonus
- Pension Scheme
- Private Medical Insurance
- Life Insurance
- A yearly Well-being Physical Activity budget
- Continuous learning through funded training and challenging projects
- Collaborative culture
- Weekly team lunches
- Free Fruit, snacks, and drinks provided throughout the day
- Regular Team Socials
- Cycle to Work Scheme
We are an inclusive employer and welcome applicants from all backgrounds. We pride ourselves on our commitment to Equality and Diversity. We are committed to removing barriers throughout our hiring process. If you have any special requirements or require reasonable adjustments to help you access career opportunities at BMLL, please do let us know at careers@bmlltech.com.
Front of House Receptionist & Office Support employer: BMLL Technologies
Contact Detail:
BMLL Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist & Office Support
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your A-game! Smile, make eye contact, and be genuinely friendly. Remember, you're not just showcasing your skills; you're also showing them how you'd fit into their welcoming culture.
✨Tip Number 2
Do your homework on BMLL before the interview. Familiarise yourself with their services and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team. Plus, it gives you great talking points!
✨Tip Number 3
Be ready to demonstrate your organisational skills. They want someone who can keep the office running smoothly, so think of examples from your past experiences where you've successfully managed tasks or improved processes. Show them you’re proactive and detail-oriented!
✨Tip Number 4
Finally, don’t forget to ask questions! This shows your enthusiasm and helps you gauge if BMLL is the right fit for you. Ask about team dynamics, office culture, or even the types of projects you might get involved in. And remember, apply through our website for a smoother process!
We think you need these skills to ace Front of House Receptionist & Office Support
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, this role is all about creating a welcoming environment for clients and visitors.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience in front-of-house roles and any relevant administrative skills. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-organised applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at BMLL!
How to prepare for a job interview at BMLL Technologies
✨Know the Company Inside Out
Before your interview, take some time to research BMLL. Understand their services, values, and recent developments like their acquisition by Nordic Capital. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their goals.
✨Showcase Your Front-of-House Skills
Since this role is all about being the welcoming face of the company, prepare examples that highlight your experience in client-facing roles. Think about times when you provided exceptional service or handled difficult situations with grace. This will demonstrate your suitability for the position.
✨Be Organised and Detail-Oriented
BMLL values organisation and attention to detail, so come prepared to discuss how you manage tasks and maintain a tidy workspace. You might even want to bring a list of your previous administrative duties to show your capability in keeping things running smoothly.
✨Bring a Positive Attitude
A can-do attitude is essential for this role. During the interview, express your enthusiasm for creating a welcoming environment and your willingness to support various tasks. Share anecdotes that reflect your proactive nature and how you contribute positively to team dynamics.
