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- Tasks: Manage client relationships and ensure their success with our innovative data solutions.
- Company: Join BMLL, a leading provider of market data and analytics in a collaborative environment.
- Benefits: Enjoy competitive salary, 25 days holiday, remote work options, and wellness perks.
- Why this job: Be a trusted advisor and make a real impact on clients' trading strategies.
- Qualifications: Strong communication skills and a background in trading analysis are essential.
- Other info: Experience a vibrant culture with team lunches, socials, and continuous learning opportunities.
The predicted salary is between 50000 - 60000 ÂŁ per year.
About BMLL: BMLL is the leading independent provider of harmonised Level 3, 2 and 1 historical data and analytics across global equities, ETFs, futures and US equity options. We provide market participants with immediate access to granular T+1 order book data and advanced analytics, enabling them to accelerate research, optimise trading strategies, and better understand market behaviour. BMLL was acquired in 2025 by Nordic Capital, alongside minority shareholder Optiver, marking a joint commitment to accelerate the company’s next phase of growth. We offer an inclusive and collaborative culture, a hybrid working environment that includes regular days in our London office, weekly team lunches, and a variety of out-of-hours social activities.
About the role: BMLL is looking for a regional Client Services Manager (CSM) to join the client services team and work with sales, product and data science support teams to focus on client onboarding, retention and acting as BMLL’s eyes and ears within a customer account. The CSM will work cross-functionally with multiple teams to ensure alignment with customer objectives. They will build out a strategic view of their accounts to ensure long‑term success. As a trusted business advisor for their assigned customers, they will help engage with their customers to ensure product usage, track key success metrics/outcomes, and conduct periodic account reviews. Positive customer experience will be central to the role. The successful candidate will champion the cause of the customer internally and ensure that client impact is always considered in any internal and external decision. The Client Services Manager will report to the regional Head of Sales.
Essential Requirements:
- Strong understanding of pre- and post‑trade analysis needs of the trading community (exchanges, sell‑side and buy‑side)
- Bachelor’s degree or above or equivalent work experience
- Ability to build strong relationships externally with customers’ key stakeholders and internally with multiple teams
- Excellent communication and presentation skills
- Good technical skills required to support BMLL’s range of products (Python, APIs, UI)
- Strong organisation skills
- An analytical and metrics‑driven workstyle to identify client opportunity as well as risk
Desirable Requirements:
- Experience in a sell‑side or buy‑side quant or analytics role
- Proficiency in Hubspot, JIRA, Slack and G‑Suite
- Familiarity with BI tools, such as Tableau or Power BI
- Proficiency in Microsoft Excel and Visual Basic
Benefits:
- Competitive salary
- 25 days holiday plus bank holidays
- Discretionary Bonus
- Pension Scheme
- Private Medical Insurance
- Work remotely abroad for up to 40 business days each year
- Life Insurance
- Childcare Nursery Scheme
- Combination of remote and London‑based office working, with 2 days in the office per week
- A yearly Well‑being Physical Activity budget
- Continuous learning through funded training and challenging projects
- Collaborative culture
- Weekly team lunches
- Free Fruit, snacks, and drinks provided throughout the day (When office‑based)
- Regular Team Socials
- Cycle to Work Scheme
We are an inclusive employer and welcome applicants from all backgrounds. We pride ourselves on our commitment to Equality and Diversity. We are committed to removing barriers throughout our hiring process. If you have any special requirements or require reasonable adjustments to help you access career opportunities at BMLL, please do let us know at careers@bmlltech.com.
Client Services Manager employer: BMLL Technologies
Contact Detail:
BMLL Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BMLL on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by understanding BMLL's products inside out. Dive into their analytics tools and think about how your skills can help enhance client experiences. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Client Services Manager, you'll need to convey complex ideas simply. Try explaining BMLL’s services to a friend who knows nothing about finance – if they get it, you’re golden!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the BMLL team.
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Services Manager role. Highlight your experience in client onboarding and relationship management, as well as any relevant technical skills that align with BMLL's products.
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate how you've effectively communicated with clients or stakeholders in the past. Share specific examples that showcase your presentation skills.
Highlight Analytical Abilities: BMLL values an analytical mindset, so be sure to mention any experience you have with metrics-driven decision-making. Discuss how you've used data to identify opportunities or risks in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at BMLL Technologies
✨Know Your Data
As a Client Services Manager, you'll need to demonstrate a strong understanding of pre- and post-trade analysis. Brush up on your knowledge of trading data, especially Level 1, 2, and 3 data. Familiarise yourself with how BMLL's products can optimise trading strategies and enhance market behaviour insights.
✨Build Relationships
This role is all about relationship management. Prepare to discuss how you've successfully built and maintained relationships with key stakeholders in previous roles. Think of specific examples where your communication skills made a difference in client satisfaction or retention.
✨Showcase Your Technical Skills
BMLL values technical proficiency, so be ready to talk about your experience with Python, APIs, and any BI tools like Tableau or Power BI. If you have examples of how you've used these skills to solve problems or improve processes, make sure to highlight them during the interview.
✨Be Metrics-Driven
The job requires an analytical mindset. Prepare to discuss how you've used metrics to identify opportunities or risks in past roles. Bring examples of how you've tracked success metrics and conducted account reviews to ensure long-term client success.