We’re at the point where demand for our premium, security-led engagements is outpacing the number of people who can lead them. We need a second engineer who can own client delivery end-to-end not shadow it and who brings genuine security depth to the table. About the Role You’ll take real accountability for accounts from day one, mentor a developing junior engineer, and free up capacity across the business. This is a hands on senior role, not a management track. You’ll be trusted with our best clients and expected to represent us well in front of them. Responsibilities Own IT and security delivery for a portfolio of clients, end to end from onboarding and BAU support through to project work and incident response. Lead security engagements: identity and SSO hardening, email security, endpoint hardening, SaaS posture reviews, and the kind of adversarial-minded defensive work our clients increasingly expect. Act as a trusted technical advisor to sophisticated clients investment firms and family offices who value discretion, calm, and clarity as much as technical skill. Design and stand up client environments the our way: Mac + Google Workspace first, Jamf/ABM for devices, Cloudflare for DNS and edge, Entra where required. Read, maintain, and extend our automation estate (Cloudflare Workers, Notion, Zendesk) so it isn’t a single-person dependency. Mentor our junior engineer, raising the bar on attention to detail, security knowledge, and delivery consistency. Help turn our recurring, high-value work into repeatable products and playbooks. Qualifications 5+ years in IT/systems engineering or MSP delivery, with real ownership of client relationships and outcomes not just working tickets handed down to you. Required Skills Deep fluency in our stack: macOS, Google Workspace administration, Jamf and Apple Business Manager, and Cloudflare. Comfort with Microsoft Entra / Azure AD (SSO, conditional access, admin consent) is important our clients pull us into that world. Genuine security depth, not awareness: identity and access, SSO/SAML/OAuth, email authentication (SPF/DKIM/DMARC) and secure email gateways, endpoint hardening, and SaaS security posture. You can run or co-run a hardening engagement, not just follow one. The right temperament for our clients: discreet, composed under pressure, and credible in the room. High autonomy, low ego. You do well in a small, remote, warm-but-direct team. Based in the UK, with the flexibility to travel occasionally within Europe. Preferred Skills Relevant security certifications. Prior in-house IT or security experience in financial services, or MSP experience serving finance/investment clients. Exposure to compliance and due-diligence contexts (Cyber Essentials, SOC 2, LP/investor due diligence, DORA-adjacent work). Experience productising services — turning bespoke delivery into repeatable offerings. #J-18808-Ljbffr
Senior MSP Systems Support Engineer employer: BMIE Recruitment
BMIE Recruitment is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where your expertise in security and systems engineering can truly shine. With a focus on employee growth, you will have the opportunity to mentor junior engineers while working with prestigious clients across Europe, all from the comfort of a remote setting in the UK. The company fosters a supportive environment that encourages professional development and rewards meaningful contributions.
