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- Tasks: Join our team as a Patient Administrator, ensuring smooth patient journeys and managing referrals.
- Company: Circle Health Group is the UK's leading independent healthcare provider, known for excellence and innovation.
- Benefits: Enjoy 25 days holiday, private healthcare, pension schemes, and discounts for friends and family.
- Why this job: Be part of a top-rated company that values diversity and offers growth opportunities in healthcare.
- Qualifications: GCSEs in Maths and English, PC proficiency, and prior admin experience in healthcare are required.
- Other info: Flexible part-time role with a supportive culture focused on professional and personal development.
The predicted salary is between 24000 - 36000 £ per year.
The Chiltern Hospital in Great Missenden is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
We have an opportunity for a Patient Administrator to join their team of staff in the Administration department. This is a part-time role for 25 hours a week. The role holder will be required to cover a flexible shift pattern over 5 days.
Applicants should meet the following criteria:
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC, including the use of software and systems
- Basic financial awareness
- Previous administration experience in a private healthcare environment.
Duties of this role include:
- To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
- First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
- Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients.
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more. Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer. We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
Contact Detail:
BMI Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Administrator – Imaging
✨Tip Number 1
Familiarise yourself with the specific administrative processes used in private healthcare settings. Understanding how patient journeys are managed can give you an edge during interviews, as you'll be able to discuss relevant experiences and demonstrate your knowledge.
✨Tip Number 2
Network with current or former employees of Circle Health Group. They can provide insights into the company culture and the specific expectations for the Patient Administrator role, which can help you tailor your approach when applying.
✨Tip Number 3
Highlight any experience you have with financial awareness in a healthcare context. Being able to discuss how you've managed or processed financial information in previous roles will show that you understand the importance of this aspect in the Patient Administrator position.
✨Tip Number 4
Prepare to discuss your proficiency with various software and systems commonly used in healthcare administration. Being able to confidently talk about your technical skills will reassure the hiring team that you can hit the ground running.
We think you need these skills to ace Patient Administrator – Imaging
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Patient Administrator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous administration experience, particularly in a healthcare setting. Provide specific examples of how you contributed to efficient processes or improved patient interactions in your past roles.
Showcase Your Skills: Make sure to mention your proficiency in using PCs and relevant software. If you have experience with financial awareness or managing referrals, include that as well to demonstrate your suitability for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also expresses your enthusiasm for the role and the company. Mention why you want to work at Circle Health Group and how you can contribute to their mission.
How to prepare for a job interview at BMI Healthcare
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Patient Administrator. Familiarise yourself with the patient journey and the importance of adhering to best practice process maps. This will help you demonstrate your knowledge during the interview.
✨Highlight Relevant Experience
Prepare to discuss your previous administration experience, especially in a healthcare setting. Be ready to share specific examples of how you've contributed to efficient processes or handled patient queries professionally.
✨Showcase Your Communication Skills
As the first point of contact for patients and visitors, strong communication skills are essential. Practice articulating your thoughts clearly and confidently, and be prepared to answer questions about how you would handle various scenarios.
✨Demonstrate Financial Awareness
Since basic financial awareness is part of the role, brush up on relevant concepts. Be ready to discuss how you would manage referrals and adhere to treatment times, showcasing your understanding of the financial aspects of patient administration.