BMI Group is seeking an Operational IT Vendor Manager in Reading, UK, to ensure daily value, compliance, and performance of third-party IT vendors and providers. You will liaise between internal IT teams and external partners to sustain reliable service delivery.
You will establish SLAs/KPIs, lead regular vendor reviews, and drive issue resolution with RCA. Strong communication and ITIL knowledge are essential for effective governance and cost management.
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IT Vendor & Service Delivery Lead in Reading employer: BMI Group
BMI Group is an exceptional employer located in Reading, offering a dynamic work culture that prioritises collaboration and innovation. Employees benefit from comprehensive professional development opportunities, ensuring growth within the IT sector while working with leading third-party vendors. With a strong focus on service delivery excellence and a commitment to employee well-being, BMI Group stands out as a rewarding place for those seeking meaningful careers in IT management.