At a Glance
- Tasks: Lead operations and drive performance for complex projects in a dynamic environment.
- Company: Empower Advisory UK, part of BMD Group, a leader in engineering and construction.
- Benefits: Competitive salary, mental health support, flexible work, and family-friendly policies.
- Other info: Join a diverse team that values collaboration and personal growth.
- Why this job: Make a real impact on project delivery while shaping the future of our business.
- Qualifications: Strong leadership, financial literacy, and experience in regulated environments required.
The predicted salary is between 43200 - 72000 £ per year.
Empower Advisory UK (a part of the BMD Group based in Australia) is a project management and advisory business that makes large, complex projects simple. Our team is composed entirely of people who have made a career in delivering large, complex projects both here in the UK and in Australia and who know how to make projects deliver ahead of time and budget and generate exceptional outcomes. BMD Group is Australia's leading integrated engineering, construction, and urban development business. Our team is built on the principles of collaboration and sustainability, ensuring the highest standards are met for every project and client.
We are looking for an Operations Director to join our team, reporting into the Managing Director. The role will be based from our North London office.
The Operations Director will:
- Take full responsibility for operational performance and delivery discipline
- Improve margin architecture and economic performance
- Lead delivery performance across ~60 staff and contractors
- Ensure robust contractor compliance (IR35, AWR, Right to Work, etc.)
- Implement contribution analysis by client and service line
- Own utilisation metrics and resource efficiency
- Improve working capital performance and debtor discipline
- Lead and develop delivery and operational managers
- Establish performance accountability standards
- Chair weekly performance and forecasting reviews
- Create a culture of data-driven operational discipline
- Operate as second-in-command for business execution
- Enable the MD to focus 70–80% on strategy and client acquisition
- Support long-term strategic positioning and potential investment readiness
Strong interpersonal skills and Emotional Intelligence are required, along with:
- Comparable commercial environments
- Prior accountability for P&L, margin performance or divisional EBITDA
- Strong financial literacy (margin analysis, forecasting, contribution modelling)
- Experience operating in regulated UK contractor environments
- Experience in hybrid consultancy + labour supply models
- Evidence of scaling or restructuring an SME business
- Experience preparing business for investment or significant scale
- Commercial contract negotiation exposure
- Systems transformation experience (CRM, ERP, payroll integration)
We prioritise wellbeing with mental health support and discounted gym access, support your family with paid parental leave for primary and secondary carers, and flexible work arrangements available. Access perks with novated leasing, specialised Power Perks and discounts with hundreds of retailers.
Diversity and inclusion: We recognise that we are strengthened by diversity, and we embrace differences as an equal opportunity employer providing a flexible and inclusive workplace. So, join our team, be yourself and help us power futures and create legacies. We’re a purpose and values-led business guided by our values of family, empowered, collaborative and driven.
No agency submissions will be accepted.
Director Business Operations (Maternity Cover) in London employer: BMD Group
Empower Advisory UK is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture in our North London office. With a focus on collaboration and sustainability, we provide opportunities for career advancement while recognising and rewarding achievements through our Thrive platform. Join us to be part of a purpose-driven team that values diversity and empowers individuals to make a meaningful impact in the project management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Director Business Operations (Maternity Cover) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a new role. You never know who might have the inside scoop on opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with yours. This will help you showcase your fit for the role and demonstrate your passion for what they do.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in operational performance and financial accountability can benefit the team. Tailor your examples to highlight your skills in managing large teams and improving margins.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at Empower Advisory UK.
We think you need these skills to ace Director Business Operations (Maternity Cover) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations Director. Highlight your experience in operational performance, financial accountability, and team leadership. We want to see how your background aligns with our mission at Empower Advisory UK.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience in regulated environments and any relevant achievements that demonstrate your capabilities.
Showcase Your Interpersonal Skills:Since strong interpersonal skills are key for this position, make sure to include examples of how you've successfully led teams or managed client relationships. We love seeing how you’ve used emotional intelligence to drive results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Empower Advisory UK!
How to prepare for a job interview at BMD Group
✨Know Your Numbers
As a potential Operations Director, you’ll need to demonstrate strong financial literacy. Brush up on your margin analysis, forecasting, and contribution modelling. Be ready to discuss how you've improved financial performance in past roles.
✨Showcase Your Leadership Style
This role involves leading a team of around 60 staff and contractors. Prepare examples of how you've developed delivery and operational managers in the past. Highlight your interpersonal skills and emotional intelligence, as these will be crucial for fostering a collaborative environment.
✨Understand Compliance Inside Out
With responsibilities over contractor compliance, it’s essential to know the ins and outs of regulations like IR35 and AWR. Familiarise yourself with these compliance standards and be prepared to discuss how you've ensured adherence in previous positions.
✨Be Data-Driven
The role requires creating a culture of data-driven operational discipline. Think about how you've used data to drive performance improvements before. Bring specific examples of metrics you've tracked and how they influenced decision-making in your previous roles.
