Senior Care Assistant Day in Reading

We are seeking a Senior Care Assistant to support the Home Manager, Deputy and Assistant Manager in all aspects of the home’s management, while supporting residents with personal care, and ensuring the training and development of staff. Working in care can be challenging, but it’s also one of the most rewarding jobs that you can do. When you join the B&M Care family, our ‘whole home approach’ ensures that you will be supported as part of a caring, compassionate team.

Duties and responsibilities include, but are not limited to:

• Assist the Manager, Deputy Manager and Assistant Manager in the running of the home in an efficient and caring manner in their absence.
• Be fully aware of the contingency and emergency plan of the home.
• Ensure a walking handover is carried out and that all residents are accounted for at the start and the end of the shift.
• Ensure that all staff contribute to the best of their ability to the efficient running of the home and the creation of the right atmosphere and leading by example.
• Support residents with all aspects of personal care whilst maintaining and promoting independence.
• Support with the training and development of all staff and supporting the in-house training programme is both implemented and monitored to a high standard.
• Work in line with the Company’s culture and ethos promoting Commitment, Connection and Compassion within daily duties.
• Support the management team with encouraging staff to work in line with the Company’s core values of Commitment, Connection and Compassion, by demonstrating these behaviours within all aspects of the role.
• Support residents to use the environment in accordance with their care plan and to have an understanding of the Mobile Care Monitoring System (MCM).
• Observe and report any physical, physiological and emotional changes to the well-being of the resident to a member of the senior team.
• Identify and meet the social, emotional and cultural needs of residents and to participate in the organisation for social and recreational activities, liaising effectively with the Engagement Lead.
• Ensure that dietary, nutritional and weight charts are completed, reviewed and monitored in accordance with each resident’s needs.
• Liaise and deal with external professionals in relation to individual residents and accurately record on the Mobile Care Monitoring System (MCM) and implement actions required.
• Be proactive in the monitoring and reporting of any changes in individual resident’s skin to prevent pressure areas developing and have an understanding of the referral process to outside agencies (i.e. community nurses).
• Understand the Quality Management Systems and educate staff on these processes.
• Leave bedrooms to a presentable standard which will include bed making, tidying drawers and wardrobes and emptying bins.
• Assist where appropriate in menu planning, food presentation and demonstrate knowledge for each individual resident.
• Attend all staff meetings, training sessions, supervisions and appraisals.
• Administer medication and be competent in the ordering, recording and storage of medications and be aware of all the company’s medication policies.
• Welcome all visitors, families and professionals to the home in a friendly manner and assist in the assessment process and admission of residents.
• Support in the review and development of Care Plans.
• Work in line with the local authority safeguarding policies and procedures.
• Be able to demonstrate knowledge of all records required to be kept by CQC.
• Produce accurate documentation in relation to care plans and other reporting and recording of information.
• Be competent with all Health & Safety at Work procedures.
• Understand the Company’s Quality Management System policies and procedures.
• Ensure that resident’s clothes are cared for and clothing that is to be repaired or beyond repair is reported to housekeeping or a family member.
• Monitor the Mobile Care Monitoring System (MCM), ensuring records and documentation are up to date and correct.

Essential Skills, Characteristics and Experience:

• Minimum of NVQ 2 and/or working towards NVQ Level 3 or above.
• Ability to lead, motivate and mentor staff and to be a team player.
• Communicate and interact effectively with both residents and staff.
• Ability to work as part of a team.
• Willingness to undertake training.
• Demonstrate empathy and understanding of the needs of residents.
• Ability to work under pressure and maintain professionalism throughout.
• Uphold confidentiality at all times.
• Experience in medication administration.
• Experience of working in a similar role or care setting.
• A relevant qualification in Health and Social care.
• A desire to develop within the role.

Benefits:

• Competitive rates of pay.
• Free uniform (provided).
• Free & confidential Wellbeing Support Line for all staff members.
• Flexible working within a supportive environment.
• Long Service Awards.
• Industry-leading training and in-house opportunities.
• Opportunities to take part in our Leadership Pathway Programme.
• Commitment to your career development.
• Holiday Enhanced Bank Holiday & Weekend pay.
• Statutory Sick Pay.
• Blue Light Card to access discounts from national retailers.
• £250 introduction payment for the new starter and referrer.
• £1.25 hourly rate enhancement for overtime hours.

Address: B&M Care, Head Office, Old Town Court 70 Queensway, Hemel Hempstead HP2 5HD