At a Glance
- Tasks: Lead the design and optimisation of Quote to Cash technology solutions.
- Company: Join BMC, empowering global leaders with innovative tech solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and a supportive culture.
- Other info: Be part of a diverse team that values your authentic self.
- Why this job: Make a real impact in digital transformation and AI-driven experiences.
- Qualifications: 12+ years in Quote-to-Cash applications and strong communication skills.
The predicted salary is between 69750 - 85250 £ per year.
- You may occasionally be required to travel for business
- Looking for details about our benefits? You can learn more about them by clicking
- HERE
- Description and Requirements
- Hybrid: #LI-Hybrid
BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible.
Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success.
BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.
Organization Context
BMC IT operates as a global organization with presence across Americas, EMEA, and APAC, delivering services and technology solutions across multiple geographies.
This role will be part of the global Quote to Cast IT function, driving alignment of Quote to cash processes, systems, and integrations across regions.
Role Summary
We are seeking an experienced IT Business Architect to lead the design, optimization, and governance of Quote to Cash technology solutions with a strong focus on Quote to cash flow including Sales Quoting, Billing, Sales commissions, and AI-driven user experiences including Journeys and Agentic AI capabilities.
The Business Architect will lead the analysis, design, and implementation of enterprise grade solutions primarily in Order processing -quote to cash, commissions process flow.
This role acts as a key IT resource to partner with Business, IT teams to ensure seamless integration, compliance, and optimization of Quote to cash systems to support organizational goals.
This role will act as a strategic bridge between IT and Senior business stakeholders, delivering scalable, standardized, and compliant Quote to cash solutions to support BMC’s global digital transformation agenda.
Key Responsibilities
- 1. Quote to Cash Business Architecture & Strategy
- Define and own the quote to cash roadmap aligned with business strategy.
- Design end-to-end Quote to Cash processes with global standardization.
- Drive process simplification, automation, and digital transformation initiatives.
- Conduct fit-gap analysis, workshops, and solution design discussions.
- 2. Solutions Ownership
- Act as functional and architectural SME for Quote to Cash modules
• Lead Business requirements sessions across modules
- Govern Quote to cash releases and feature adoption
- 3. AI & Digital Experience (Agentic AI, Journeys & Automation)
- Drive adoption of AI across quote to cash modules.
- Design and implement AI-driven workflows, guided experiences, and intelligent automation
- Integrate AI capabilities into Q2C processes for end-to-end digital journeys
- Collaborate with stakeholders to enable next-generation experiences using AI.
- 4. Stakeholder Management & Advisory
- Partner with Q2C leadership, COEs, Operations, IT, and global business teams
- Act as a trusted advisor on Q2C business strategy and transformation initiatives
- 5. Delivery, Programs & Change Management
- Lead/support end-to-end Q2C programs (implementation, enhancements, upgrades)
- Drive global rollouts, integration programs, and transformation initiatives
- Enable change management, user adoption, and continuous improvement
- Required Skills & Experience
- Exceptional Communication Skills – Ability to effectively present, document, and articulate architectural solutions to both business and technical audiences.
- Stakeholder Facilitation – Proven experience leading workshops, design sessions, and collaborative discussions with business stakeholders and subject matter experts.
- Leadership & Collaboration – Ability to influence and coordinate cross-functional teams across programs, projects, and business functions.
- Business & Solution Analysis – Strong analytical skills to assess business challenges, evaluate alternatives, and recommend solutions aligned with strategic objectives.
- Decision Support & Prioritization – Experience managing competing business demands, performing trade-off analysis, and supporting executive decision-making.
- Business Influence & Change Enablement – Ability to drive adoption of architectural approaches and guide stakeholders through business transformation initiatives.
- Deep Quote-to-Cash (Q2C) Expertise – Strong understanding of the end-to‑end Q2C lifecycle, including quoting, pricing, contracting, billing, revenue recognition, and commissions.
- Sales Commissions Domain Expertise – Extensive experience with sales compensation and commissions processes, including plan design, quota management, crediting, and payouts.
- Implementation Experience – Hands‑on experience designing, implementing, and deploying enterprise solutions.
- Forma. ai Experience – Experience with Forma. ai commissions platform is highly preferred.
- Zuora Billing Experience – Knowledge and implementation experience with Zuora Billing is preferred.
- Technical Aptitude – Ability to perform light development, configuration, scripting, and troubleshooting activities where necessary.
- AI & Agentic AI Proficiency – Demonstrated experience leveraging AI and Agentic AI capabilities beyond personal productivity, including business process automation, decision intelligence, and enterprise AI solution design.
Experience & Qualifications
- Experience working within a leading consulting organization or delivering consulting-style engagements.
- Advance level of English
- 12+ years of experience in Quote-to-Cash (Q2C) enterprise applications and business processes.
- 5+ years of experience in sales commissions architecture, implementation, and transformation programs.
- Proven track record leading large-scale Q2C transformation initiatives, including process redesign, platform modernization, and organizational change management.
- Experience partnering with executive stakeholders to define target‑state architectures, roadmaps, and business outcomes.
- Bachelor’s degree in business, Information Systems, Computer Science, Engineering, or a related field (master’s degree preferred).
- Demonstrated ability to thrive in fast‑paced, high‑growth environments with a strong ownership mindset and focus on business value delivery.
- CA-DNP
Our commitment to you!
BMC’s culture is built around its people.
We have 6000+ brilliant minds working together across the globe.
You won’t be known just by your employee number, but for your true authentic self.
BMC lets you be YOU!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.
If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
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Business Architect employer: BMC Software, Inc.
BMC Software, Inc. is an excellent employer that values innovation and collaboration, providing a dynamic work culture where remote flexibility allows for a healthy work-life balance. Employees benefit from competitive salaries, comprehensive training programs, and opportunities for professional growth, making it an ideal place for those looking to advance their careers in quality automation within the tech industry.
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We think you need these skills to ace Business Architect
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at BMC Software, Inc., tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at BMC Software, Inc.
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with BMC Software, Inc.’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
