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For Companies At a Glance
- Tasks: Be the friendly face of our office, greeting clients and managing daily admin tasks.
- Company: Join an award-winning financial services and tech group in Newburn, Newcastle Upon Tyne.
- Benefits: Enjoy a competitive salary, 33 days leave, and a supportive work environment with perks.
- Why this job: This role offers a chance to develop your career while being part of a dynamic team culture.
- Qualifications: Bring a proactive attitude, strong organisational skills, and a knack for customer service.
- Other info: Full-time hours with opportunities for professional growth through the Financial Services Academy.
The predicted salary is between 18800 - 22000 £ per year.
BMC Recruitment Group are currently recruiting for a Receptionist/Front of House Assistant to join our client who are an award-winning group of financial services and technology companies based in Newburn, Newcastle Upon Tyne. You will be a key and valued member of Front of House team, playing an important role in the administration and smooth running of the business. This is a dynamic role that requires an outgoing, organised, and professional person who can work effectively as part of a team. Key Benefits they offer: * Salary remuneration of £31,396 inclusive of a monthly bonus. * Full-time permanent position * Working Hours – Monday to Friday 7:30-8:30am to 4:30pm-5:30pm (1hr Lunch) * Office based * Free on-site parking * 33 days annual leave, including bank holidays (increases with length of service) * Enhanced Maternity, paternity and adoption leave * Company pension contribution (increases with length of service) * Financial Services Academy – Allowing employees to develop their career within the wealth management sector * Company/team events throughout the year Your Duties & Responsibilities include: * Responsible for providing an exceptional client experience * Greeting and hosting clients and advisers * Meeting room management * Office presentation * Managing reception inbox and administration tasks * Booking travel for staff, advisers and clients * Assisting and managing events * Switchboard * Receipt and distribution of mail and parcels * Facilities assistance * Servicing tea and coffee & lunch You will need: * Pro-active attitude * Committed to providing the best customer service * Friendly and professional manner * Strong attention to detail * Strong problem-solving and decision-making skills. * Strong organisational and time management skills. * The ability to build positive relationships with team members, clients, and other stakeholders. * Knowledge of MS Office products, such as Excel and Word
Receptionist employer: BMC Recruitment Group Ltd
Contact Detail:
BMC Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values of the financial services sector. Understanding their mission will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your customer service skills by role-playing common reception scenarios with friends or family. This will help you feel more confident in handling various situations, from greeting clients to managing inquiries.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the role and the work environment, which can be beneficial during your interview.
✨Tip Number 4
Prepare specific examples of how you've demonstrated strong organisational and problem-solving skills in previous roles. Being able to share these experiences will showcase your suitability for the dynamic nature of the receptionist position.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Receptionist role. Emphasise your customer service experience, organisational skills, and any previous front-of-house roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific duties from the job description, such as managing reception inboxes or greeting clients, and explain how your skills make you a great fit.
Highlight Soft Skills: In your application, focus on soft skills that are crucial for a Receptionist, such as communication, problem-solving, and teamwork. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at BMC Recruitment Group Ltd
✨Showcase Your Customer Service Skills
As a Receptionist, providing exceptional client experiences is key. Be prepared to share examples of how you've handled customer interactions in the past, demonstrating your friendly and professional manner.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. During the interview, discuss how you manage your time and tasks effectively, perhaps by sharing specific strategies or tools you use to stay organised.
✨Highlight Teamwork Experience
Since you'll be part of a Front of House team, it's important to show that you can work well with others. Talk about previous experiences where you collaborated with colleagues to achieve a common goal.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios related to managing reception tasks or dealing with difficult clients, and think through how you would approach these situations.
