At a Glance
- Tasks: Support a dynamic team with top-notch administrative skills and keep the office running smoothly.
- Company: Established financial planning firm in Durham with a supportive work environment.
- Benefits: 34-hour work week, competitive salary, and opportunities for professional growth.
- Other info: Great chance to build relationships and develop your career in a friendly atmosphere.
- Why this job: Join a team where your organisational skills can shine and make a real difference.
- Qualifications: Experience in office administration and proficiency in Microsoft packages required.
The predicted salary is between 28800 - 43200 € per year.
We are working with a well-established financial planning firm in Durham seeking an Office Administrator to support their team with a high standard of administrative support to ensure that the Partner’s relationships with their clients can be optimised and the daily operation of the office. The working hours are 34 hrs per week.
What You’ll Do:
- Practice Management
- Organise and schedule meetings and appointments on behalf of Partners.
- Distribution of post upon receipt and ensure outgoing post is prepared in time for the daily collections.
- Ordering of stationery and literature.
- General reception duties (where required) to provide a professional and consistent welcome to all visitors and callers.
- Business Processing
- Ensure the end-to-end business processes are adhered to and tracked efficiently.
- Input, update and maintain client data using appropriate IT systems.
- Process all online applications using an external IT system.
- Process new business applications as required.
- Maintain accurate records of archiving and filing.
- Reprioritise workload to ensure that all urgent work is actioned in a timely manner.
- Team responsibilities
- Project a professional image in both appearance and attitude and provide quality support on time to agreed standards.
- Maintain a good working relationship with colleagues, clients and third parties.
- Provide cover for other team members upon request as per business need.
What We’re Looking For:
- Previous experience in an Office Administrative support role.
- Good working knowledge of Microsoft packages.
- Comfortable with learning/using electronic (client) data systems.
- Ability to multi-task and work to deadlines, ensuring quality is never compromised.
- Excellent face-to-face and telephone client interaction skills and ability to quickly build rapport.
- Ability to build strong relationships with others by delivering on promises and by dealing with queries effectively and courteously.
- Ensure confidentiality is maintained at all times.
- A willingness to work as a team member.
Office Administrator in Chester-le-Street employer: BMC Recruitment Group Ltd
Join a well-established financial planning firm in Durham, where you will be part of a supportive and collaborative work culture that values your contributions. With a focus on employee growth, this role offers opportunities for professional development while ensuring a healthy work-life balance with 34 hours per week. Enjoy the unique advantage of working in a dynamic environment that prioritises client relationships and team success.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator in Chester-le-Street
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial planning sector and let them know you're on the lookout for an Office Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate, so you can tailor your responses to show you're the perfect fit for their team. Plus, it’ll help you ask insightful questions that impress!
✨Tip Number 3
Practice your communication skills! As an Office Administrator, you'll need to interact with clients and colleagues regularly. Role-play common scenarios with a friend to boost your confidence and ensure you come across as professional and approachable.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Office Administrator in Chester-le-Street
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous office admin roles and any relevant software knowledge to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to work with us and how your background aligns with the role. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills:Since this role involves client interaction, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, let us see how you connect with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BMC Recruitment Group Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the key responsibilities like scheduling meetings and managing client data. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Tech Savvy
Since the job requires a good working knowledge of Microsoft packages and electronic data systems, be prepared to discuss your experience with these tools. Bring examples of how you've used them in previous roles to streamline processes or improve efficiency.
✨Demonstrate Your People Skills
This role involves a lot of client interaction, so be ready to highlight your communication skills. Share specific examples of how you've built rapport with clients or handled difficult situations. This will show that you can maintain a professional image and provide quality support.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics or the company's approach to client relationships. This not only shows your interest but also helps you gauge if the company is the right fit for you.
