At a Glance
- Tasks: Lead product vision and strategy for innovative AI-driven applications.
- Company: Join BMC Helix, a leader in digital workplace solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and customer satisfaction.
- Why this job: Shape the future of AI in products that truly delight users.
- Qualifications: Experience in product management and a passion for technology.
The predicted salary is between 82500 - 137500 £ per year.
- Principal Product Manager
- Company: BMC Helix
- Job Overview
As principal product manager on the Digital Workplace product, you will conduct customer research, define and deliver capabilities to enterprises and organizations.
You will work across multiple teams in the company to ensure that we have a competitive product strategy and a plan to deliver releases in each quarter.
Each day, you will work with an engineering team, designers, marketers and sales to build and deliver products that people and companies love.
You will be charged with delivering and driving adoption of world‑class cloud applications.
You love making products that delight customers.
You understand that great products balance simplicity and robust features to solve real world problems.
Saying “no” is as important as adding new features.
- Job Functions & Responsibilities
- Define and own the product vision, strategy, and roadmap for BMC Helix Digital Workplace (DWP), Digital Workplace Catalog, AI‑powered Employee Navigator and Service Catalog Curator Agents.
- Lead the transformation from traditional ITSM/ESM workflows to intelligent, autonomous, AI‑driven service experiences.
- Design, build, and scale Agentic AI applications, including end‑to‑end ownership from 0 → 1 product development and beyond.
- Define agentic architecture covering task planning, orchestration, tool usage, memory management, and feedback loops.
- Partner with engineering and data science teams to operationalize AI agents leveraging LLMs, RAG, and orchestration frameworks.
- Establish evaluation frameworks and KPIs for AI agents, including performance, accuracy, safety, and business impact.
- Act as a subject matter expert across BMC Helix suite: Helix Platform, ITSM, ESM, Business Workflows (BWF), Digital Workplace (DWP), and Helix GPT.
- Drive workflow and application development using BMC Helix Innovation Studio, ensuring scalable and reusable service designs.
- Own end‑to‑end product lifecycle: ideation, requirements definition, prioritization, development, launch, and continuous iteration.
- Translate business requirements into detailed product specifications, user stories, and acceptance criteria.
- Collaborate cross‑functionally with engineering, UX, QA, sales, marketing, and customer success teams.
- Engage with enterprise customers to gather insights, validate solutions, and drive adoption.
- Support go‑to‑market strategies including product positioning, messaging, and enablement.
- Ensure responsible AI practices, including governance, explainability, compliance, and risk mitigation.
Compensation
- Minimum Salary: 82,500
- Midpoint Salary: 110,000
- Maximum Salary: 137,500
- EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as protected veteran.
If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Principal Product Manager (can be based in Europe) in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like BMC Helix!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at BMC Helix would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at BMC Helix through your school's career services!
We think you need these skills to ace Principal Product Manager (can be based in Europe) in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Principal Product Manager (can be based in Europe), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Principal Product Manager (can be based in Europe) position at BMC Helix. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at BMC Helix
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
