Helix Account Manager - United Kingdom in London

At BMC Helix, we don’t do ordinary. We’re the AI‑native engine behind the world’s most forward‑thinking IT organizations, helping them focus on what matters most. We reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot. We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open‑first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser‑focused on delivering real value to our customers by accelerating innovation and the application of agentic AI in digital service and operations management for IT organizations around the world. BMC Helix Sales Professionals have the power to transform entire organizations. With high energy, dedication, and passion, you will focus on designing and executing a go‑to‑market strategy, delivering revenue growth and customer happiness. If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, and provides an environment where you would feel happy to come to work, then BMC Helix is the place to be.

As a Sales Account Manager, you will own a territory where you will position BMC Helix’s iconic and cutting‑edge technologies into some of the most prestigious customers.

• Act as the main point of contact for your customers throughout the full sales cycle, supported by top, talented, product‑specialized Account Managers, Solution & Value Engineers, and a full ecosystem dedicated to BMC Helix’s customer‑centric strategy.
• Own your territory as a business owner to increase our footprint, build larger deals, and help BMC Helix remain in its well‑deserved market‑leader position.
• Represent BMC Helix as a brand ambassador, both internally and externally, building trust and confidence with customers, partners, and colleagues through integrity and professionalism.
• Be an opportunity to learn, be included in global projects, challenge yourself, and be the innovator when it comes to solving everyday problems.

• Embrace, live, and breathe BMC Helix values every day.
• Work effectively as a team member while also providing team‑on‑team leadership and orchestrating internal and external resources needed to manage the sales process.
• Demonstrate the ability to further develop your business as a trusted partner with an in‑depth understanding of pipeline, business practices, industry trends, and competitive landscape.

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves—and support others doing the same. Whether you’re remote or in‑office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.

Make your mark at Helix. If Helix excites you but you’re unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.