At a Glance
- Tasks: Manage customer accounts and ensure timely payments while resolving disputes.
- Company: Join a dynamic finance team in Sunderland with a focus on credit control.
- Benefits: Up to £30,000 salary, free parking, early finishes, and extra holiday after 3 years.
- Why this job: Perfect for those who thrive in fast-paced environments and enjoy problem-solving.
- Qualifications: Experience in credit control, strong communication skills, and attention to detail.
- Other info: Enjoy annual pay reviews and team celebrations funded by the company.
The predicted salary is between 24000 - 36000 £ per year.
We’re seeking a resilient and experienced Credit Controller to join our client’s finance team in Sunderland. This is a full‑time, office‑based position offering up to £30,000 per annum, ideal for someone who thrives in a fast‑paced environment and is confident managing credit control processes from end to end.
Key Responsibilities
- Proactively manage and monitor customer accounts to ensure timely payments
- Chase outstanding debts via phone, email, and written correspondence
- Resolve payment issues and disputes with professionalism and persistence
- Maintain accurate records of all communications and transactions
- Collaborate with internal departments to ensure smooth cash flow
- Prepare regular reports on aged debt and credit risk
- Support month‑end processes and audits as required
What We’re Looking For
- Proven experience in a credit control or accounts receivable role
- Strong communication and negotiation skills
- High level of resilience and ability to handle challenging conversations
- Excellent attention to detail and organisational skills
- Proficiency in accounting software and Microsoft Excel
- Ability to work independently and as part of a team
In Return
- Full time 40 hours a week – early finish on a Friday, 2.30pm
- Free Parking
- Annual Pay Reviews
- Discounted Voucher Scheme
- Extra Holiday entitlement after 3 years’ service
- Office closes at Christmas
- Annual team Celebration paid for by the company
Credit Controller employer: BMC Appointments Ltd
Contact Detail:
BMC Appointments Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle tough conversations or resolve disputes. We want you to show off your resilience and negotiation skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Controller position. We’ve got all the latest listings, and it’s super easy to upload your CV when you’re ready!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and accounts receivable. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've managed customer accounts and resolved payment issues in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with our client’s finance team!
How to prepare for a job interview at BMC Appointments Ltd
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to credit control and be ready to discuss how you've used them in past roles.
✨Showcase Your Communication Skills
Since the role involves chasing debts and resolving disputes, practice articulating your approach to difficult conversations. Prepare examples of how you've successfully navigated challenging discussions with clients or colleagues.
✨Be Detail-Oriented
Attention to detail is crucial in this role. Bring along examples of reports or records you've maintained in previous positions. Highlight how your meticulous nature has positively impacted cash flow or reduced errors.
✨Familiarise Yourself with Software
Proficiency in accounting software and Excel is a must. If you have experience with specific tools, mention them during the interview. Consider preparing a quick demonstration of your skills if asked about your technical abilities.