At a Glance
- Tasks: Assist with customer bookings and manage office inventory in a dynamic team.
- Company: Join a vibrant company focused on delivering exceptional travel experiences.
- Benefits: Enjoy hybrid working, 20 days annual leave, and performance-based bonuses.
- Why this job: Be part of a supportive team that values your contributions and offers growth opportunities.
- Qualifications: Strong organisational skills and 2 years of office admin experience preferred.
- Other info: Work part-time hours, Monday to Friday, with remote options after training.
The predicted salary is between 24000 - 36000 £ per year.
Type: Permanent / Hybrid / Part Time (Mon-Fri 10am to 2pm)
Location: Bracknell, Berkshire (Mondays & Fridays are working from home, after training, and Tuesdays, Wednesdays & Thursdays are in the office)
This is a fast pace and buzzing environment, and you will be part of a team that takes pride in doing the right job for our customers.
Position Summary:
You will assist the sales and reservations administrator, and wider team, when needed with all incoming reservations and customer calls from our valued clients wanting to book any of our UK or Cruise departures, delivering exceptional customer service while converting enquiries into sales. You will be responsible for, and take charge of, the office stock and inventory, including but not limited to, the ordering and tracking of all merchandise, office supplies and equipment rotas. You will undertake ad hoc office/event administration tasks as required including, but not limited to supporting the UK events and Overseas & Cruise Specialists with event preparation, along with weekly proofing and distribution of our internal bridge tasks.
Position Responsibilities Summary:
- Answering client calls and assisting them with queries and bookings
- Merchandise / stock inventory management
- Proofing and distribution
- General office and product administration support
- Bi-weekly meeting preparation, note taking and write ups
- Actioning shared and personal email inboxes
Who you are:
- Strong organisational and administrative skills
- Confident and friendly communicator both written and verbal
- Excellent time and workload management
- Ability to work on own initiative
- Capable of working under pressure, and to shifting deadlines
- Commitment to learning and improving with the role and wider business
Experience:
2 years office administration (preferable)
What we are offering:
- 20 days annual leave (pro rata), plus bank holidays
- 2 team events, annually
- End of year bonuses based on performance
To apply please simply upload your CV and covering letter using the form below:
OFFICE ADMINISTRATOR employer: BMB Holidays
Contact Detail:
BMB Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OFFICE ADMINISTRATOR
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding what they offer, especially in terms of UK and Cruise departures, will help you engage confidently during any conversations or interviews.
✨Tip Number 2
Highlight your organisational skills in any discussions. Since the role involves managing stock and inventory, be ready to share examples of how you've successfully handled similar tasks in the past.
✨Tip Number 3
Prepare for potential scenarios where you might need to demonstrate your customer service skills. Think of times when you've turned a query into a sale or resolved a customer's issue effectively.
✨Tip Number 4
Show your enthusiasm for learning and adapting. The job requires someone who can handle pressure and shifting deadlines, so be ready to discuss how you've thrived in fast-paced environments before.
We think you need these skills to ace OFFICE ADMINISTRATOR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration. Emphasise your organisational skills and any previous roles where you managed stock or inventory, as these are key responsibilities for the Office Administrator position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've provided exceptional customer service in past roles, as this is crucial for converting enquiries into sales.
Showcase Communication Skills: Since the role requires strong verbal and written communication, include examples in your application that demonstrate your ability to communicate effectively with clients and colleagues, especially under pressure.
Highlight Adaptability: The job involves working in a fast-paced environment with shifting deadlines. Use your application to illustrate how you've successfully adapted to changing priorities in previous positions, showcasing your ability to work on your own initiative.
How to prepare for a job interview at BMB Holidays
✨Showcase Your Organisational Skills
As an Office Administrator, strong organisational skills are key. Be prepared to discuss specific examples of how you've managed tasks or projects in the past, especially in a fast-paced environment.
✨Demonstrate Customer Service Excellence
Since the role involves assisting clients with bookings and queries, highlight your experience in customer service. Share stories that illustrate your ability to handle difficult situations and convert enquiries into sales.
✨Prepare for Common Administrative Tasks
Familiarise yourself with typical office administration duties such as inventory management and meeting preparation. You might be asked how you would approach these tasks, so having a plan in mind will show your readiness.
✨Exhibit Your Communication Skills
Effective communication is crucial for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Be ready to discuss how you manage emails and client interactions professionally.