At a Glance
- Tasks: Lead venue operations and deliver exceptional events at a historic London venue.
- Company: Join the British Medical Association, a key player in supporting UK doctors.
- Benefits: Enjoy 30 days holiday, double pension contributions, and flexible benefits.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact in a role that combines leadership with sustainability.
- Qualifications: Proven leadership in events or hospitality management and strong financial skills.
The predicted salary is between 60000 - 80000 £ per year.
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The British Medical Association (BMA) is the trade union and professional body for doctors in the UK.
We represent, support and negotiate on behalf of all UK doctors and medical students.
BMA House is the headquarters of the British Medical Association (BMA), a stunning Grade II listed venue in the heart of Bloomsbury.
This historic London venue provides a backdrop to a whole host of events including conferences, parties, awards ceremonies and meetings.
BMA House is one of London's leading sustainable event venues, combining historic elegance with exceptional customer experiences.
We are seeking an exceptional Head of Venues to lead our award-winning venue business during a period of continued growth and development.
The position plays a critical role in supporting the BMA's wider organisational strategy by creating an inclusive environment for members and staff, generating commercial income that contributes to the association's financial sustainability and supporting the organisation's environmental and sustainability goals.
About the role
As the Head of Venues, this role is responsible for providing strategic leadership for the BMA's venue operations, balancing commercial objectives with the organisation's internal requirements.
You will work closely with senior stakeholders, suppliers and contractors to ensure the venue remains competitive within a dynamic and evolving market.
You will have overall responsibility for venue operations, financial performance, supplier management, service delivery, compliance and business development, while leading both direct and indirect teams to deliver events throughout the year.
This is a fixed term maternity cover role for upto 12 monthsand is based on-site at BMAHouse.
It may involveearly starts or evening work to support to oversee the delivery of events
To be successful as the Head of Venues you’ll have
- Significant leadership experience in venue, hospitality, events or catering management.
- Experience in implementation of business changes or initiatives to drive efficiency and business optimisation.
- Strong commercial acumen with experience managing large budgets and delivering revenue growth.
- Demonstrable experience managing operational teams in a customer-focused environment.
- Excellent financial management skills, including budgeting, forecasting and profit and loss accountability.
- Strong communication, influencing and stakeholder management skills.
- Strong negotiation and contract management experience.
- Proven ability to develop business strategies and deliver operational improvements.
- Excellent organisational and problem-solving skills, with the ability to make sound decisions under pressure.
- Ability tounderstand and develop marketing programmes and opportunities
- A strong understanding of sustainability initiatives in an events environment
- A strong understanding of customer service excellence and client relationship management.
- The ability to identify market trends and translate them into commercial opportunities.
- Hotel, Hospitality or Events Management qualification, or equivalent experience.
- Personal Licence holder.
Why work for us?
We offer a wide range of benefits including
- 30 days holiday entitlement plus bank holidays and a BMA company day
- Double matching pension contributions up to 12% of salary
- Additional leave entitlement for volunteering, moving house or wedding leave (after completion of probationary period)
- Enhanced maternity and paternity leave
- Group Income protection & life assurance that is seven times your annual salary
- Annual salary reviews & incremental salary increases from year one to year three
- Onsite gym and subsidised café (at BMA House in London)
- Electric Vehicle and Cycle to work salary sacrifice scheme's (available after completion of probationary period)
- Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available
- Long service recognition every 5 years
- Professional subscription cover where membership of a professional institution is required for your role
- BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing
- Multiple flexible benefits and discounts through our employee benefits platform
- Lots of Learning and Development/training opportunities via our internal learning hub
- Season ticket loan (up to £10,000) (after completion of probationary period)
- Additional annual leave- buy up to 5 additional holiday days per year
- Anonymous recruitment
The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles.
To support our aims, we use specific software to remove all personal identifying information from CVs and applications.
Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview.
This vacancy will close for applications at midnight on the closing date.
Diversity & Inclusion Monitoring
Our ambition is to work together to promote a more inclusive environment, which attracts everybodysignals our commitment to celebrate and promote diversity.
BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.
Please note, we are unable to provide sponsorship under the UK points-based immigration system and we do not hold a sponsorship licence.
The role profile outlines the current key responsibilities and expectations for the position.
However, the British Medical Association (BMA) is presently engaged in an organisation design process, which aims to ensure that our structure, roles, and ways of working best support our strategic objectives and the needs of our members.
As a result, the responsibilities and scope of this role may be subject to change as the association evolves.
The BMA is committed to communicating any such changes transparently and supporting colleagues through any transitions that arise as part of this process.
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Head of Venues employer: BMA
BMJ is an exceptional employer that prioritises employee wellbeing and professional growth, offering a flexible working environment in the vibrant city of London. As an Advertising Operations Manager, you'll benefit from generous pension contributions, comprehensive insurance packages, and a strong focus on work-life balance, all while contributing to impactful healthcare solutions. Join a collaborative culture that values innovation and supports your career development in the dynamic field of digital advertising.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Venues
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We think you need these skills to ace Head of Venues
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at BMA
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at BMA. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
