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Application Closing Date: 23rd November 2026
Job Purpose
The Content Retention Specialist will work closely with the Content Retention Managers and wider teams to improve the Article Transfer Service for authors, editors and the business. By streamlining processes, reducing redundancy, and building strong cross-functional relationships, the role ensures high-quality submissions are retained and placed in the most suitable journal as efficiently as possible, minimising content attrition.
Key Tasks
Manage and coordinate article transfer initiatives, monitoring progress, evaluating success and tracking performance against core KPIs to contribute to continuous improvement across the BMJ portfolio.
Coordinate with Systems teams to eliminate friction in automated cascade pathways.
Support the management of relationships with Publishers, Journal Editors, Data, Research Integrity, Editorial Operations, Editorial Services, and Marketing teams, contributing to regular meetings and reviews to optimise the cascade system.
Support effective submission handling through screening and decision workflows, while continually refining article transfer and rejection workflows across the BMJ portfolio to prevent onward transfer of poor-quality content.
Deliver periodic reporting of data to monitor workflow health and cascade conversion across the journal portfolio.
Maintain and update editor- and author-facing guidance, collecting feedback to improve the article transfer service.
Standardise submission systems where possible to reduce the time and effort required for authors to submit cascaded articles.
Skills, Experience & Qualifications
Solid experience working within an STM publishing environment.
Excellent interpersonal skills, including the ability to work with people at all levels of seniority.
Excellent verbal and written communication skills in English, with the ability to communicate persuasively and professionally with editors, authors, and colleagues.
Strong computer literacy in standard software packages (e.g., Google Suite) and familiarity with online manuscript submission systems (e.g., ScholarOne).
Proven experience in data analysis or data insights using packages such as Google Sheets/Microsoft Excel.
Excellent organisational skills, with a proven ability to manage multiple projects and competing deadlines.
Demonstrable understanding of open access and wider industry trends.
Self-motivated and output-oriented.
Applicants must be based in the UK and have the appropriate right to work in the UK. Visa sponsorship is not available for this role
Why work for us?
Help us create a healthier world. We are a global healthcare knowledge provider. We publish The BMJ, one of the world’s most impactful medical journals and over 70 influential speciality journals. We offer digital tools to help health professionals worldwide tackle critical healthcare challenges. Find out more about us here .
Flexible Work and Workplace Perks
We’re committed to flexible working that supports both your needs and the requirements of the role.
Generous double-matching employer pension contribution, up to 12%
Discounted dental and travel insurance
Seven x salary life assurance cover and a generous income protection package
Discounted gym membership, cycle-to-work and season ticket loan
Discounts for retail and leisure products through yourReward
Work-life balance and wellbeing
Twenty-five days holiday + bank holidays + a BMJ Day off.
Additional holiday through long service; buy up to 5 additional days
Leave for moving house, volunteering or getting married
Concierge service Seniorcare by Lottie
Equity, Diversity and Inclusion
Equity, Diversity and Inclusion are not buzzwords to us, but fundamental company priorities
We believe that a diverse workforce brings unique strengths and insights, enabling us to better serve our customers and drive positive change in our industry.
If you are from an under-represented or historically marginalised community, we are particularly interested in hearing from you.
Join our employee-led networks focusing on Gender, Race and Cultural Diversity, Sexual Orientation, Mental Health and Well-being, Parents and Carers and Age.
Disability Confident Committed employer
Learning & Development
Career Coaching
Opportunities to pursue professional development
Content Retention Specialist employer: BMA
BMA Cymru Wales is an exceptional employer that values its staff by fostering a supportive and collaborative work culture in the heart of Cardiff. With opportunities for professional growth and development, employees are encouraged to enhance their skills while contributing to meaningful initiatives that support members and stakeholders. The organisation also offers a range of benefits, including flexible working arrangements and a commitment to employee well-being, making it an ideal place for those seeking a rewarding career in administration.
