The British Medical Association (BMA) is seeking a Service Desk Analyst to join our Technology Services team. The successful candidate will provide first line support to all BMA & BMJ Group employees and elected members, resolving technical and non-technical issues they encounter.
You will record, respond to and track all incoming calls, emails, portal requests and IT enquiries to the Service Desk within Service Level Targets. This is a hybrid role mixing home and BMA House work on a rota basis.
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