At a Glance
- Tasks: Lead a passionate team, deliver exceptional customer service, and drive store success.
- Company: Join one of the UK's fastest-growing retailers with exciting expansion plans.
- Benefits: Enjoy discounts, on-the-job training, and career progression opportunities.
- Other info: Flexible shifts available; be part of an inclusive and diverse workplace.
- Why this job: Fast-track your retail management career in a dynamic and supportive environment.
- Qualifications: Experience managing teams in retail, strong leadership, and effective communication skills.
The predicted salary is between 28800 - 43200 £ per year.
Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service? We are currently looking for Customer Service, Floor and Replenishment Managers to join our team at our new store opening in Diss. All roles are full time and require the flexibility to work shifts during the day, evening and weekend.
We are one of the UK's fastest growing retailers and, with our ongoing expansion plans, there's never been a better time to join us. We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown.
Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service. As part of our Management team, you will:
- Be enthusiastic and passionate about delivering great customer service
- Lead by example whilst being a great team player and role model throughout the store
- Assist the Store Management Team in driving store targets and standards
- Support the development of all colleagues, ensuring that they understand how career progression is possible through our 'Step Up' programme
- Ensure Health and Safety policies are adhered to in order to provide a safe environment for our colleagues and customers
- Operate and deliver processes that ensure the store meets all legal requirements
- Be responsible for reporting and cash office duties where applicable
It is essential that applicants have the following:
- Experience of managing a small to medium sized team, in a fast paced retail environment
- The ability to think on your feet and motivate others
- Effective communication skills
- Strong leadership and organisation skills
- A flexible approach and a 'can do' attitude
At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more.
If this sounds like you and you would like to join an exciting new team in a growing business, whilst fast tracking your retail management career, then we want to hear from you. Apply online today.
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
New Store Management Team employer: B&M
Contact Detail:
B&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Store Management Team
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their focus on customer service and team development. Be ready to share examples of how you've led teams and delivered great service in your previous roles.
✨Tip Number 3
Show your enthusiasm! When you get the chance to meet with the hiring team, let your passion for retail shine through. Talk about your experiences and how they align with their goals, especially around team leadership and customer satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our rapidly expanding team.
We think you need these skills to ace New Store Management Team
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for retail and customer service in your application. We want to see that you’re not just looking for a job, but that you genuinely care about leading a team and delivering fantastic experiences for our customers.
Tailor Your CV: Don’t just send out the same CV for every application. We recommend tailoring your CV to highlight your relevant experience in managing teams and achieving targets in a fast-paced environment. This will help us see how you fit into our culture and goals.
Be Clear and Concise: When writing your cover letter or application, keep it clear and to the point. We appreciate straightforward communication, so make sure to highlight your key achievements and skills without waffling on too much.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at B&M
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and what they stand for. Familiarise yourself with their customer service approach and how they support team development. This will show that you're genuinely interested in the role and ready to lead your team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your ability to motivate others and drive store targets.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Practice responding to hypothetical situations related to retail management, such as handling a difficult customer or managing a team during peak hours. This will highlight your quick thinking and adaptability.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, training opportunities, or the 'Step Up' programme. This shows your enthusiasm for the role and your interest in career progression within the company.