At a Glance
- Tasks: Lead a dynamic team and ensure top-notch store operations and customer service.
- Company: Join B&M, one of the UK's fastest-growing retailers with a people-first approach.
- Benefits: Competitive salary, up to 33 days' holiday, and exclusive discounts.
- Why this job: Be part of an inspiring team and shape the future of retail.
- Qualifications: Experience in retail management and strong leadership skills.
- Other info: Exciting career growth opportunities in a vibrant work environment.
The predicted salary is between 28800 - 43200 Β£ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Kingswood, Bristol store team!
As Floor Manager, you'll support the Store Management team in running day-to-day operations. You'll lead by example, motivate your team, and ensure exceptional store standards and customer experience.
The key responsibilities are:
- Deliver excellent service and maintain strong visual and operational standards
- Support, develop and motivate your team to hit sales and performance targets
- Ensure the store meets all legal, safety, and operational requirements
- Drive KPIs and manage performance effectively
- Contribute to a positive, high-performing store culture
What we're looking for:
- Experience managing a team in retail or hospitality
- Strong leadership, communication and organisational skills
- A hands-on approach with a flexible, 'can do' attitude
- Ability to think on your feet and make confident decisions
- Passion for retail and delivering great service
Why join B&M?
- We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking.
- We're one of the UK's fastest-growing retailers, with over 780 stores and more on the way, so our growth means big opportunities.
- Competitive salary + bonus potential
- Up to 33 days' holiday
- 10% discount at B&M and Heron Foods
- Clear career path with real progression opportunities
- Exclusive colleague perks & wellbeing support
Ready to take the next step in your retail career? Apply now and join the B&M journey! B&M is an equal opportunity employer. We're committed to creating an inclusive and diverse workplace.
Floor Manager in London employer: BM Stores
Contact Detail:
BM Stores Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Floor Manager in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in retail or hospitality, and let them know you're on the lookout for a Floor Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and team management. Think about your past experiences and how they align with what B&M is looking for. Confidence is key, so get comfortable talking about your achievements!
β¨Tip Number 3
Show your passion for retail during the interview! Share specific examples of how you've delivered great service or motivated your team in previous roles. This will help you stand out as someone who truly cares about the customer experience.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the B&M team and ready to contribute to our exciting journey.
We think you need these skills to ace Floor Manager in London
Some tips for your application π«‘
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in managing teams. We want to see how you've motivated others and driven performance in previous roles. Use specific examples to showcase your leadership style!
Tailor Your Application: Donβt just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We love seeing candidates who take the extra step to connect their experience with what weβre looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your relevant experience and passion for retail in a straightforward manner.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed! Itβs super easy and ensures your application goes directly to us. Plus, youβll get to see all the exciting opportunities we have available!
How to prepare for a job interview at BM Stores
β¨Know Your Store
Before the interview, take some time to visit the B&M store where youβre applying. Familiarise yourself with the layout, product ranges, and current promotions. This will not only show your enthusiasm but also help you answer questions about how you would maintain store standards and improve customer experience.
β¨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved performance. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your strong leadership and communication skills, which are crucial for the Floor Manager role.
β¨Understand KPIs and Performance Metrics
Brush up on key performance indicators relevant to retail. Be ready to discuss how you would drive these metrics in your role as Floor Manager. Showing that you understand how to manage performance effectively will set you apart from other candidates.
β¨Emphasise Your Customer Service Passion
B&M values exceptional customer service, so be prepared to talk about your approach to delivering great service. Share stories that highlight your commitment to customer satisfaction and how youβve gone above and beyond in previous roles to create a positive shopping experience.