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Are you a dynamic retail leader who loves developing people and driving commercial success? B&M is looking for a hands‑on, commercially astute Regional Operations Manager to lead one of our largest regions; around 100 stores through a team of 7 Area Managers.
You’ll work closely with the senior retail team to deliver operational excellence, maximise sales and profitability, and ensure every customer enjoys the great value and service B&M is known for.
This role covers South West England, South & Mid Wales and requires regular travel.
Key responsibilities
- Lead, coach, and develop 7 Area Managers (plus Garden Centre Operations Manager) across approximately 100 stores.
- Use data and insight to set priorities, drive performance, and improve efficiency.
- Deliver on sales, margin, and operational KPIs while maintaining high standards of compliance and service.
- Champion best practice and ensure consistent store standards and customer experience.
- Partner with the Retail Director and central teams to implement strategy and new initiatives.
- Own the full colleague lifecycle and build strong succession plans across the region.
Ideal candidate
- Proven experience as a Regional Manager in a fast‑paced, multi‑site retail environment.
- A strong commercial thinker with the analytical ability to turn data into action.
- Naturally hands‑on – visible in stores, engaged with teams, and willing to lead from the front.
- Inspirational leadership style with a track record of developing and empowering high‑performing teams.
- Excellent communication, influencing, and organisational skills.
- Passionate about delivering great retail experiences for both customers and colleagues.
- The ability to drive sales at all levels.
Benefits
We also offer you a range of great benefits including discounts in our stores, free parking for all colleagues in our Support Centre, colleague portal offering additional discount for retailers, hospitality & much more! Check out our full benefits here – https://careers.bmstores.co.uk/our-bm-benefits/
If you are looking for a new challenge within an ambitious, growing business, apply online today!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
