At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in a fast-paced retail environment.
- Company: Join B&M, one of the UK's fastest-growing retailers with a people-first approach.
- Benefits: Competitive salary, up to 33 days' holiday, and exclusive discounts.
- Why this job: Be part of an inspiring team and shape the future of retail with real career growth.
- Qualifications: Experience in retail or hospitality management with strong leadership skills.
- Other info: Exciting opportunities for personal development in a vibrant workplace.
The predicted salary is between 30000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Uddingston, Glasgow store team!
As Floor Manager, you'll support the Store Management team in running day-to-day operations. You'll lead by example, motivate your team, and ensure exceptional store standards and customer experience.
The key responsibilities are:
- Deliver excellent service and maintain strong visual and operational standards
- Support, develop and motivate your team to hit sales and performance targets
- Ensure the store meets all legal, safety, and operational requirements
- Drive KPIs and manage performance effectively
- Contribute to a positive, high-performing store culture
What we're looking for:
- Experience managing a team in retail or hospitality
- Strong leadership, communication and organisational skills
- A hands-on approach with a flexible, 'can do' attitude
- Ability to think on your feet and make confident decisions
- Passion for retail and delivering great service
Why join B&M?
We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people-first approach - making this the perfect time to join us and help shape the future of B&M! We're one of the UK's fastest-growing retailers, with over 780 stores and more on the way, so our growth means big opportunities.
Competitive salary + bonus potential
Up to 33 days' holiday
10% discount at B&M and Heron Foods
Clear career path with real progression opportunities
Exclusive colleague perks & wellbeing support
Ready to take the next step in your retail career? Apply now and join the B&M journey! B&M is an equal opportunity employer. We're committed to creating an inclusive and diverse workplace.
Floor Manager in Glasgow employer: BM Stores
Contact Detail:
BM Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at B&M or similar companies. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your leadership skills.
✨Tip Number 3
Show your passion for retail during the interview! Share specific examples of how you've motivated teams or improved customer experiences in previous roles. This will demonstrate that you’re not just looking for any job, but that you genuinely want to be part of B&M's journey.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the Floor Manager position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Floor Manager in Glasgow
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in managing teams. We want to see how you've motivated others and driven performance in previous roles, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Floor Manager role. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Be Yourself: Let your personality shine through in your written application. We’re looking for someone with a 'can do' attitude, so don’t be afraid to show us your passion for retail and customer service!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at B&M!
How to prepare for a job interview at BM Stores
✨Know Your Store
Before the interview, take some time to familiarise yourself with B&M's values and store operations. Visit the store if you can, observe the layout, and note how staff interact with customers. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated or developed a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership style.
✨Demonstrate Your Customer Focus
B&M values exceptional customer service, so be ready to discuss how you've handled customer complaints or improved customer experiences in previous roles. Share specific instances that reflect your passion for retail and commitment to delivering great service.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store culture, team dynamics, and growth opportunities within B&M. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.