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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver top-notch customer service and store standards.
- Company: Join B&M, one of the UK's fastest-growing retailers with over 750 stores.
- Benefits: Enjoy job stability, career progression, 10% store discount, and exclusive colleague perks.
- Why this job: This role offers amazing development opportunities and a chance to be part of a dynamic team.
- Qualifications: Experience managing a small team in retail, strong leadership, and effective communication skills required.
- Other info: Flexible working hours and a permanent 40-hour contract available.
The predicted salary is between 24000 - 36000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service? Well, look no further... We are currently recruiting for a Floor Manager to join our store team in Bridgwater, Somerset! This is a full time role and being flexible with your working pattern will be essential.
About the Role
As a Floor Manager, you will support the Store Management team in the running of the store by leading and inspiring your team to deliver the best store standards for our customers. You will also:
- Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards
- Support the management of your team and motivate colleagues to increase sales and ensure efficiency
- Provide colleagues in the team with the appropriate skills, knowledge and training
- Operate and deliver processes that ensure the store meets all legal requirements
- Have a strong knowledge and ability to deliver KPI's
This role offers fantastic development opportunities, with a clear progression pathway up to Deputy Store Manager and beyond! If you're looking to progress in your career, this could be the perfect opportunity for you!
About You
Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service! It is essential that applicants have the following:
- Experience of managing a small to medium sized team, in a fast paced retail environment
- The ability to think on your feet and motivate others
- Effective communication skills
- Strong leadership and organisation skills
- A flexible approach and a 'can do' attitude
Why B&M?
At B&M, we're not just any retailer. We're one of the fastest-growing in the UK, with over 750 stores and an exciting plan for new openings in 2025. Joining us means you can be a part of an extraordinary journey. But it's not just our rapid expansion that sets us apart; it's our unwavering commitment to our people. Our growth is huge and is showing no signs of slowing down...and with that, the possibilities for you are endless!
What We Offer:
- Job stability and a clear path for your career progression and internal development
- Amazing on the job training
- 10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy!
- Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
- Wellbeing support & guidance through our Employee Assistance Programme
- A stable & permanent 40 hour contract
Ready to join the B&M journey and excel your career? Our roles don't tend to be around for long, so apply now to avoid disappointment! B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Contact Detail:
BM Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with B&M's values and culture. Understanding what makes them unique will help you align your answers during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where your leadership made a difference, as this will showcase your ability to motivate and inspire others.
✨Tip Number 3
Research common retail KPIs and be ready to discuss how you've met or exceeded these in previous roles. This knowledge will show that you understand the metrics that drive success in a retail environment.
✨Tip Number 4
Demonstrate your flexibility and problem-solving skills by preparing scenarios where you've had to adapt quickly in a fast-paced environment. This will highlight your 'can do' attitude, which is essential for the Floor Manager role.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've led a team or improved customer service. Use specific examples to demonstrate your leadership skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to motivate a team. Mention your understanding of the role's responsibilities and how your experience aligns with B&M's values and goals.
Highlight Key Skills: In your application, emphasise your effective communication, leadership, and organisational skills. Provide examples of how you've successfully managed a team in a fast-paced environment and met KPIs.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Explain why you want to work at B&M and how you can contribute to their growth and success as a Floor Manager.
How to prepare for a job interview at BM Stores
✨Show Your Leadership Skills
As a Floor Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated colleagues and improved performance.
✨Understand Customer Service Excellence
Since delivering fantastic customer service is key to this role, be ready to discuss your approach to ensuring high levels of customer satisfaction. Share specific instances where you went above and beyond for customers.
✨Familiarise Yourself with KPIs
Knowledge of Key Performance Indicators (KPIs) is essential for this position. Research common retail KPIs and be prepared to explain how you have used them to drive sales and improve store efficiency in your previous roles.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible approach, so be ready to discuss how you've adapted to changing circumstances in a fast-paced environment. Highlight your 'can do' attitude and provide examples of how you've successfully managed unexpected challenges.