Established in 1955, BM Group is one of the largest steel stockholders, processors and premium partner of Architectural, Access and Safety products in the UK, with 500 employees across our divisions – BM Steel, BM Architectural, SPS, IMS, Pulmans, Barclay & Mathieson and AFG.
As part of Marubeni-Itochu Steel Inc., we operate globally while maintaining a fast-paced working environment across our depots, service centres and head office. Our people are our greatest strength, and we’re proud to foster a culture built on our core values of Innovation, Inspiration, Collaboration, Integrity and Excellence.
We are currently seeking a Credit Controller to join our BM Steel division on a fixed-term contract for 6 to 12 months. This role is based on a Monday to Friday working pattern, 8.30am to 5pm, with 1 hour lunch break.
The Role
As Credit Controller, you will play a key role in managing customer accounts, reducing aged debt and maintaining strong relationships with customers and internal stakeholders. This is a varied role requiring excellent communication skills, attention to detail, and the ability to manage priorities effectively.
Key Responsibilities
- Chasing outstanding payments by telephone and email.
- Managing and monitoring customer accounts to minimise overdue debt.
- Opening new credit and cash sale accounts.
- Assessing customer creditworthiness and setting appropriate credit limits.
- Liaising with Sales and Depot Managers regarding customer credit limits and payment terms.
- Assisting with account reconciliations and chasing remittances.
- Resolving customer account queries in a timely and professional manner.
- Providing copy invoices and proof of delivery documentation when required.
- Processing debit and credit card payments through the online payment portal.
- Participating in weekly debtor review meetings.
- Supporting debt recovery activities and legal collection processes where necessary.
- Responding promptly to internal and external enquiries.
- Supporting ad hoc projects and administrative tasks as required.
- Working collaboratively as part of the wider finance team.
What We're Looking For
- Strong communication and relationship-building skills.
- Good organisational skills and attention to detail.
- Ability to work independently and manage workloads effectively.
- Good IT skills, including Microsoft Excel and Word.
- Reliable, dependable, and committed to delivering excellent service.
- A team player with a positive attitude.
What We Offer
- Salary 27.5k pa
- Annual performance bonus
- Life assurance
- Enhanced maternity and paternity pay
- Free mortgage, legal and health advice
- Free will writing service
- Free health screening
- Free eye tests
- Access to mental health first aiders
- Employee referral program
- Extra holiday for long service
- Birthday day off
- Special leave for significant life events, such as marriage, childbirth, or adoption
- Buy Holiday Scheme
Whether you're looking to build on your existing finance administration experience or take the next step in your career, this is an excellent opportunity to join a supportive team within a well-established and growing business.
