Based at our Support Centre in Speke, Liverpool, you\'ll play a key role in understanding business requirements, identifying opportunities for improvement, and supporting the delivery of solutions that drive business performance. This role would suit a Business Analysist who enjoys working with stakeholders, analysing processes and delivering practical solutions in a fast-paced environment. In this role you\'ll be responsible for:
- Working with stakeholders to gather, analyse and document business requirements
- Reviewing business processes, identifying opportunities for improvement and recommending practical solutions
- Translating business needs into clear functional requirements and specifications
- Supporting the design, testing and implementation of business and technology solutions
- Acting as a key link between business teams and IT colleagues throughout the project lifecycle
- Supporting User Acceptance Testing (UAT) and ensuring delivered solutions meet agreed requirements
- Producing high-quality documentation including business requirements, process maps, user stories and user guides
- Analysing data and producing reports to support business decisions and project outcomes
- Facilitating workshops, meetings and discussions with stakeholders across the business
- Supporting continuous improvement initiatives and promoting best practice business analysis techniques
- Previous experience working in a Business Analyst role within a business or technology environment
- Strong experience gathering, documenting and validating business requirements
- Excellent analytical and problem-solving skills, with the ability to identify root causes and recommend effective solutions
- Experience analysing and improving business processes and workflows
- Experience working on technology or business change projects
- Knowledge of business analysis methodologies and best practice
- Experience using tools such as JIRA, Confluence and Microsoft Visio
- Understanding of the Software Development Lifecycle (SDLC)
- Experience supporting User Acceptance Testing (UAT) and solution validation
- Knowledge of data analysis and reporting techniques
- Experience using SQL or other database querying tools
- Experience working within a retail, logistics, supply chain or customer-focused environment would be advantageous
- We also offer you a range of great benefits at B&M, including discount in our stores (including Heron), access to our colleague portal which offers additional discounts for retailers, hospitality and much more! Check out our full benefits here: https://careers.bmstores.co.uk/our-bm-benefits
Business Analyst in West Kirby employer: B&M Retail
B&M is an exceptional employer for those looking to advance their retail careers, particularly as a Store Manager in Chatham. With a vibrant work culture that prioritises people and performance, employees benefit from comprehensive training, career development opportunities, and a range of perks including store discounts and exclusive offers. Join a rapidly growing company where your leadership can truly make a difference in delivering outstanding customer experiences.
