At a Glance
- Tasks: Provide HR advice and support to retail colleagues across 750 stores.
- Company: Join a supportive team at B&M Retail, a leading retail company.
- Benefits: Enjoy discounts in stores, a colleague portal, and more perks.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by guiding and supporting colleagues in their HR journey.
- Qualifications: Experience as a Senior HR Advisor with strong problem-solving skills.
The predicted salary is between 32000 - 40000 £ per year.
We are looking to recruit an experienced Senior HR Advisor to join our HR Shared Services team. This is an exciting opportunity to become part of a supportive team, responsible for working with both retail colleagues and managers across 750 stores nationwide, providing generalist HR advice over the phone for a high-volume case load. We are seeking a role model of best practice who can focus on de-escalating any HR issues to help prevent formal processes wherever possible. Acting as the point of escalation for the Shared Service Advisors, you will also be the main point of contact for line managers, providing practical and solution-focused advice. You will thrive in a fast-paced, reactive environment, managing multiple priorities and stakeholders at once. This position is office-based, 5 days a week in Speke, Liverpool.
In this role, you will:
- Advise, support, and guide on all aspects of the colleague life cycle including employee relations, employment law, contracts, disciplinary, grievances, sickness, absence, and performance management
- Coach and develop a team of Shared Service Advisors in their day-to-day activities in a fast-paced working environment
- Provide advice primarily via telephone
- Balance multiple priorities to ensure smooth resolution of all ER cases
To be successful, you’ll have:
- Experience as a Senior HR Advisor managing a high volume of cases (ideally within retail, but not essential)
- Experience working in a commercial setting with a pragmatic, solution-focused approach
- Up to date knowledge of employment legislation and the ability to apply HR best practice
- Strong Microsoft Office skills and confidence using in-house tracking and reporting systems
- A friendly, supportive, and empathetic approach, with the confidence to challenge and make fact-based, balanced decisions
We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Senior Human Resources Advisor employer: B&M Retail
B&M Retail is an excellent employer, offering a supportive work culture where you can thrive as a Senior Human Resources Advisor. Located in Speke, Liverpool, you'll benefit from a collaborative team environment, opportunities for professional growth, and a range of employee perks including discounts across our stores and various retailers. Join us to make a meaningful impact while enjoying a fulfilling career in HR within a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Human Resources Advisor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at B&M Retail!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at B&M Retail.
We think you need these skills to ace Senior Human Resources Advisor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at B&M Retail. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to B&M Retail and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at B&M Retail. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to B&M Retail's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at B&M Retail
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with B&M Retail.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at B&M Retail will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact B&M Retail and how you would contribute to adapting HR strategies.
