New Store! Customer Service Assistant

New Store! Customer Service Assistant

Part-Time No working from home possible
B&M Retail

At a Glance

  • Tasks: Join our team to provide excellent customer service and keep the store stocked.
  • Company: B&M Retail, one of the UK's fastest-growing retailers.
  • Benefits: Flexible part-time hours, discounts, and career progression opportunities.
  • Other info: Fast-paced environment with great potential for growth and development.
  • Why this job: Be at the heart of a new store and make customers smile every day.
  • Qualifications: Enthusiastic team player with a proactive attitude; retail experience is a plus.

Overview

B&M Retail are recruiting for Customer Service Assistants to join our brand new team at our store opening in Lang Stracht, Aberdeen. These are part-time positions working in our Customer Service, Replenishment and Shop Floor departments.

We are one of the UK’s fastest growing retailers, and with our ongoing expansion plans, there’s never been a better time to join us. We offer on the job training, internal development, and career progression, with 80% of our Managers being home grown. We also offer casual/flexible, part-time roles.

Are you looking for a fast-paced and challenging role in a busy, high-energy environment? This could be the role for you. As a Customer Service Assistant, you will be at the heart of our stores and will ensure our customers have a great experience. Whether you are replenishing stock on the shop floor or delivering great customer service at the checkouts, no two days are the same.

Ideal candidates will be enthusiastic team players with a passion for retail and delivering great service. We are looking for colleagues who will thrive in our fast-paced, high-energy environment.

Ideal Candidate

  • be a great team player
  • have a can-do, proactive approach
  • pride themselves in getting the job done

We’re big on personality and attitude — experience in a fast-paced retail environment or customer service is a bonus, but not essential.

At B&M, we offer great benefits including discount in our stores. Our colleague portal offers additional discount for retailers, hospitality and much more. For further information, please click here.

Our roles don’t tend to be around for long, so apply now to avoid disappointment. We are an equal opportunity employer and are committed to an inclusive and diverse working environment.

Seniority level

  • Entry level

Employment type

  • Part-time

Job function

  • Sales and Business Development
  • Industries: Retail
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New Store! Customer Service Assistant employer: B&M Retail

B&M Retail is an excellent employer, especially for those seeking part-time roles in a vibrant and dynamic environment like our new store in Lang Stracht, Aberdeen. We pride ourselves on fostering a supportive work culture that prioritises employee growth, with 80% of our management positions filled by internal talent, alongside offering flexible working hours and attractive discounts for our staff. Join us to be part of a fast-growing retailer where your contributions are valued and every day brings new challenges and opportunities.

B&M Retail

Contact Details:

B&M Retail Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land New Store! Customer Service Assistant

Leverage Local Networking Events

Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!

Showcase Your Expertise on Social Media

Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like B&M Retail looking to hire part-time talent.

Utilise Job Boards Specific to Sales

Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!

Direct Outreach to Companies

Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like B&M Retail. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.

We think you need these skills to ace New Store! Customer Service Assistant

Customer Service
Teamwork
Proactive Approach
Attention to Detail
Retail Knowledge
Communication Skills
Adaptability

Some tips for your application 🫡

Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!

Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!

Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at B&M Retail and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!

References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!

How to prepare for a job interview at B&M Retail

Showcase Your People Skills

In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!

Research B&M Retail’s Products and Customers

Dig deep into what B&M Retail sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.

Prepare for Role-Playing Scenarios

Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for B&M Retail’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!

Flexibility and Availability is Key

In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!