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For Companies At a Glance
- Tasks: Join our team to provide excellent customer service and keep the store stocked.
- Company: B&M Retail, one of the UK's fastest-growing retailers.
- Benefits: Flexible part-time hours, discounts, and career progression opportunities.
- Why this job: Be at the heart of a new store and make customers smile every day.
- Qualifications: Enthusiastic team player with a proactive attitude; retail experience is a plus.
- Other info: Fast-paced environment with great potential for growth and development.
Overview
B&M Retail are recruiting for Customer Service Assistants to join our brand new team at our store opening in Lang Stracht, Aberdeen. These are part-time positions working in our Customer Service, Replenishment and Shop Floor departments.
We are one of the UK’s fastest growing retailers, and with our ongoing expansion plans, there’s never been a better time to join us. We offer on the job training, internal development, and career progression, with 80% of our Managers being home grown. We also offer casual/flexible, part-time roles.
Are you looking for a fast-paced and challenging role in a busy, high-energy environment? This could be the role for you. As a Customer Service Assistant, you will be at the heart of our stores and will ensure our customers have a great experience. Whether you are replenishing stock on the shop floor or delivering great customer service at the checkouts, no two days are the same.
Ideal candidates will be enthusiastic team players with a passion for retail and delivering great service. We are looking for colleagues who will thrive in our fast-paced, high-energy environment.
Ideal Candidate
- be a great team player
- have a can-do, proactive approach
- pride themselves in getting the job done
We’re big on personality and attitude — experience in a fast-paced retail environment or customer service is a bonus, but not essential.
At B&M, we offer great benefits including discount in our stores. Our colleague portal offers additional discount for retailers, hospitality and much more. For further information, please click here.
Our roles don’t tend to be around for long, so apply now to avoid disappointment. We are an equal opportunity employer and are committed to an inclusive and diverse working environment.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
- Industries: Retail
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New Store! Customer Service Assistant employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Store! Customer Service Assistant
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on B&M Retail. Understand their values, what they stand for, and how they operate. This will not only help you answer questions better but also show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions like 'How do you handle difficult customers?' or 'What does great customer service mean to you?'. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your personality! B&M is big on attitude and personality, so don’t be afraid to let yours shine through. Be enthusiastic, smile, and engage with your interviewer. They want to see that you’re not just a fit on paper, but also a great fit for their team culture.
✨Tip Number 4
Apply through our website! We recommend applying directly on the B&M careers page. It’s quick, easy, and ensures your application goes straight to the right people. Plus, you’ll get updates on your application status, so you won’t be left hanging!
We think you need these skills to ace New Store! Customer Service Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and customer service shine through. We want to see that you’re excited about the opportunity to join our team and contribute to a great shopping experience!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant experience in fast-paced environments or customer service, even if it’s just from part-time jobs or volunteering.
Be Yourself: We’re big on personality and attitude, so don’t be afraid to let your unique self come through in your application. Share a bit about what makes you tick and why you’d be a great fit for our team at B&M!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at B&M Retail
✨Know the Company
Before your interview, take some time to research B&M Retail. Understand their values, mission, and what makes them one of the UK’s fastest-growing retailers. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Customer Service Assistant, enthusiasm is key! Be ready to share examples of how you've delivered great customer service in the past or how you thrive in fast-paced environments. Let your passion for retail shine through during the interview!
✨Prepare for Teamwork Questions
Since they’re looking for great team players, expect questions about teamwork. Think of specific instances where you worked well with others, overcame challenges, or contributed to a team goal. This will demonstrate your ability to fit into their high-energy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for career progression, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.