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- Tasks: Lead and develop a team of Area Managers across 100 stores to drive sales and operational excellence.
- Company: Join B&M, a dynamic retail leader known for great value and service.
- Benefits: Enjoy discounts, free parking, and a supportive colleague portal with exclusive offers.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Proven experience in multi-site retail management and strong analytical skills.
- Other info: Be part of an inclusive team focused on growth and success.
The predicted salary is between 36000 - 60000 £ per year.
Are you a dynamic retail leader who loves developing people and driving commercial success? B&M is looking for a hands-on, commercially astute Regional Operations Manager to lead one of our largest regions — around 100 stores through a team of 7 Area Managers.
You will work closely with the senior retail team to deliver operational excellence, maximise sales and profitability, and ensure every customer enjoys the great value and service B&M is known for. This role covers South West England, South & Mid Wales and requires regular travel.
Key Responsibilities- Lead, coach, and develop 7 Area Managers (plus one Garden Centre Operations Manager) across approximately 100 stores.
- Use data and insight to set priorities, drive performance, and improve efficiency.
- Deliver on sales, margin, and operational KPIs while maintaining high standards of compliance and service.
- Champion best practice and ensure consistent store standards and customer experience.
- Partner with the Retail Director and central teams to implement strategy and new initiatives.
- Own the full colleague lifecycle and build strong succession plans across the region.
- Proven experience as a Regional Manager in a fast-paced, multi-site retail environment.
- A strong commercial thinker with the analytical ability to turn data into action.
- Naturally hands-on — visible in stores, engaged with teams, and willing to lead from the front.
- Inspirational leadership style with a track record of developing and empowering high-performing teams.
- Excellent communication, influencing, and organisational skills.
- Passionate about delivering great retail experiences for both customers and colleagues.
- Ability to drive sales at all levels.
We also offer you a range of great benefits including discount in our stores, free parking for all colleagues in our Support Centre, colleague portal offering additional discount for retailers, hospitality & much more!
Equal OpportunityB&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Regional Operations Manager in London employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at B&M or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching B&M's values and recent initiatives. Show us that you’re not just another candidate; demonstrate how your experience aligns with their mission and how you can contribute to their success.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've developed teams and driven performance in previous roles. We want to hear about your hands-on approach and how you inspire others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the B&M team and ready to take on the challenge.
We think you need these skills to ace Regional Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Regional Operations Manager role. Highlight your leadership experience and any data-driven successes you've had in retail.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about retail and how you can drive success at B&M. Share specific examples of how you've developed teams and improved performance in previous roles.
Showcase Your Analytical Skills: Since this role requires turning data into action, be sure to mention any tools or methods you've used to analyse performance metrics. We love seeing candidates who can back up their claims with solid examples!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at B&M Retail
✨Know Your Numbers
As a Regional Operations Manager, you'll need to demonstrate your ability to use data effectively. Brush up on key performance indicators (KPIs) relevant to retail operations, such as sales margins and compliance standards. Be ready to discuss how you've used data in the past to drive performance and improve efficiency.
✨Showcase Your Leadership Style
This role requires an inspirational leader who can develop high-performing teams. Prepare examples of how you've successfully led and coached teams in previous roles. Highlight specific instances where your leadership made a tangible difference in team performance or customer experience.
✨Be Hands-On and Engaged
B&M values leaders who are visible and engaged in stores. During the interview, convey your hands-on approach to management. Share stories that illustrate your commitment to being present in the field and how it has positively impacted store operations and team morale.
✨Align with Company Values
Familiarise yourself with B&M's mission and values. During the interview, express your passion for delivering great retail experiences and how your personal values align with theirs. This will show that you're not just looking for a job, but that you're genuinely interested in contributing to their success.
