At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in a fast-paced retail environment.
- Company: Join B&M Retail, a rapidly growing retailer with a focus on career development.
- Benefits: Enjoy a clear progression path, 10% staff discount, and wellbeing support.
- Why this job: Step up your career in retail and make a real impact on store success.
- Qualifications: Experience in retail management and strong leadership skills are essential.
- Other info: Secure a permanent contract and thrive in an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Floor Manager role at B&M Retail. Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast‐growing retailer with real career development? Then look no further: B&M is hiring a Floor Manager to join our Switch Island store team, in Bootle.
As Floor Manager, you'll support the Store Management team in running day‐to‐day operations, lead by example, motivate your team, and ensure exceptional store standards and customer experience.
The Key Responsibilities- Deliver excellent service and maintain strong visual and operational standards
- Support, develop and motivate your team to hit sales and performance targets
- Ensure the store meets all legal, safety, and operational requirements
- Drive KPIs and manage performance effectively
- Contribute to a positive, high‐performing store culture
- Experience managing a team in retail or hospitality
- Strong leadership, communication and organisational skills
- A hands‐on approach with a flexible, "can do" attitude
- Ability to think on your feet and make confident decisions
- Passion for retail and delivering great service
With 780+ stores and growing, there's never been a better time to join us. We offer:
- A clear progression path up to Deputy Store Manager and beyond
- On‐the‐job training and development
- 10% staff discount (with regular double discount events!)
- Access to exclusive discounts via our colleague benefits portal
- Wellbeing support through our Employee Assistance Programme
- A secure, permanent 40‐hour contract
Ready to take the next step in your retail career? Apply now and join the B&M journey!
B&M is an equal opportunity employer. We're committed to creating an inclusive and diverse workplace.
Floor Manager in London employer: B&M Retail
Contact Detail:
B&M Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in London
✨Tip Number 1
Get to know the company culture before your interview. Check out B&M's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. We want to hear how you can bring that hands-on approach to the Floor Manager role.
✨Tip Number 3
Be ready to discuss KPIs and performance management. Brush up on how you've driven sales or improved store standards in your previous roles. This shows you understand the business side of retail, which is key for a Floor Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the B&M journey and ready to take that next step in your career.
We think you need these skills to ace Floor Manager in London
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in managing teams. We want to see how you've motivated others and driven performance in your previous roles. Use specific examples to demonstrate your leadership style!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us you’re genuinely interested in the Floor Manager role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at B&M Retail
✨Know Your Store
Before the interview, take some time to familiarise yourself with B&M's values and store operations. Understanding their customer service approach and visual merchandising standards will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience managing a team. Think of specific examples where you motivated your team or improved performance. Highlighting your hands-on approach and ability to make confident decisions will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle real-life situations on the shop floor. Practice responses to scenarios like dealing with difficult customers or managing team conflicts. This will demonstrate your problem-solving skills and readiness for the fast-paced retail environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store culture, team dynamics, or opportunities for development. This shows your enthusiasm for the role and helps you gauge if B&M is the right fit for you.