At a Glance
- Tasks: Lead internal communications and engage colleagues with impactful strategies and events.
- Company: Join B&M, a fast-growing retail business with a vibrant team culture.
- Benefits: Enjoy discounts, free parking, and a supportive colleague portal for extra perks.
- Other info: Be part of an inclusive team that values diversity and growth.
- Why this job: Make a real difference in communication while developing your career in a dynamic environment.
- Qualifications: Experience in internal communications and strong writing skills are essential.
The predicted salary is between 40000 - 50000 € per year.
We’re looking for an experienced Internal Communications & Engagement Manager to support the day-to-day running of B&M’s Internal Communications & Engagement team and to deputise for the Head of Internal Communications & Engagement when required, including during periods of annual leave. You’ll be responsible for maintaining momentum, quality and confidence across internal communications, able to independently draft, sense-check, proof and sign off content, manage stakeholders, and keep key activity moving in the Head of IC’s absence. Alongside hands‑on delivery, you’ll bring solid experience of strategic internal communications planning, including colleague surveys, values launches and colleague engagement activity.
Key Responsibilities
- Act as a deputy to the Head of Internal Communications & Engagement when required, providing continuity of leadership, decision‑making and delivery.
- Confidently manage day‑to‑day internal communications activity in the Head of IC’s absence.
- Oversee the work and communications produced by the Internal Communications & Engagement Co‑ordinator, providing guidance and quality assurance.
- Drive internal communications plans for colleague surveys, values launches and engagement campaigns.
- Translate strategy into clear comms plans with audiences, messages, channels and timelines.
- Independently draft, edit and commission high‑quality internal communications.
- Turn complex or sensitive information into clear, engaging colleague‑facing messages.
- Act as final editorial gatekeeper ensuring content is accurate, on‑brand and rigorously proofread.
- Maintain high standards for grammar, tone of voice and clarity.
- Oversee and manage major events end‑to‑end including planning, suppliers, content and delivery.
Ideal Candidate
- Proven experience in internal communications, with a strong track record of delivering impactful communication strategies.
- Experience deputising for senior leaders or operating independently with minimal oversight, demonstrating sound judgement and decision‑making.
- Demonstrated experience developing and delivering comprehensive communications plans, particularly for employee surveys and organisational values or culture launches.
- Outstanding writing, editing, and proofreading abilities, with the capacity to tailor tone and messaging for diverse audiences.
- Proven experience planning and executing large‑scale internal events, ensuring high engagement and seamless delivery.
- Experience working within a PLC or listed business, with an understanding of corporate governance, compliance, and stakeholder expectations.
Apply Now
If you are looking for a new challenge within a busy team and a fast‑growing business, apply online today!
Benefits
We also offer you a range of great benefits including discount in our stores, free parking for all colleagues in our Support Centre, colleague portal offering additional discount for retailers, hospitality & much more!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Internal Communications Manager in Liverpool employer: B&M Retail
B&M Retail is an exceptional employer, offering a dynamic work environment where creativity and strategic thinking thrive. With a strong commitment to employee growth, we provide opportunities for professional development and a supportive culture that values diversity and inclusion. Located in a fast-growing business sector, our team enjoys attractive benefits such as store discounts, free parking, and access to a colleague portal with additional perks, making B&M a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&M through LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to internal communications. Think about how you’d handle specific scenarios they might throw your way.
✨Tip Number 3
Showcase your writing skills! Bring samples of your best internal communications work to the interview. This will demonstrate your ability to craft engaging messages.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Internal Communications Manager in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in internal communications. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Writing Skills:Since this role requires outstanding writing and editing abilities, include examples of your work if possible. We love seeing how you can turn complex information into clear messages, so let your writing shine!
Be Clear and Concise:When drafting your application, keep it straightforward and to the point. We appreciate clarity and high standards in communication, so make sure your application reflects that!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&M Retail
✨Know Your Stuff
Before the interview, dive deep into B&M’s internal communications strategies and recent initiatives. Familiarise yourself with their values and any recent colleague engagement activities. This will not only show your genuine interest but also help you tailor your responses to align with their goals.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles where you've successfully managed internal communications or led engagement campaigns. Highlight your experience in drafting and editing content, as well as any instances where you've had to translate complex information into clear messages for diverse audiences.
✨Prepare for Scenario Questions
Expect questions that assess your decision-making skills and ability to operate independently. Think of scenarios where you had to act as a deputy or manage communications without oversight. Prepare to explain how you handled challenges and maintained quality under pressure.
✨Engage with Your Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the team dynamics, upcoming projects, or how they measure the success of their internal communications. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
