At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in a fast-paced retail environment.
- Company: Join B&M, one of the UK's fastest-growing retailers with a people-first approach.
- Benefits: Enjoy discounts, a colleague portal, and numerous perks to enhance your work-life balance.
- Other info: Flexible shifts available, perfect for students looking to gain valuable experience.
- Why this job: Be part of an inspiring team shaping the future of retail with real career growth opportunities.
- Qualifications: Experience in retail or hospitality management with strong leadership and communication skills.
The predicted salary is between 30000 - 35000 € per year.
Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Kettering store team!
As Floor Manager, you’ll support the Store Management team in running day-to-day operations. You’ll lead by example, motivate your team, and ensure exceptional store standards and customer experience. This is a permanent, full‑time role requiring the flexibility to work a range of shifts across days, evenings, and weekends.
Key Responsibilities- Deliver excellent service and maintain strong visual and operational standards
- Support, develop and motivate your team to hit sales and performance targets
- Ensure the store meets all legal, safety, and operational requirements
- Drive KPIs and manage performance effectively
- Contribute to a positive, high‑performing store culture
- Experience managing a team in retail or hospitality
- Strong leadership, communication and organisational skills
- A hands‑on approach with a flexible, ‘can do’ attitude
- Ability to think on your feet and make confident decisions
- Passion for retail and delivering great service
Why join B&M? We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people‑first approach - making this the perfect time to join us and help shape the future of B&M! We’re one of the UK's fastest‑growing retailers, with over 780 stores and more on the way, so our growth means big opportunities.
BenefitsWe offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more!
B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Floor Manager in Kettering employer: B&M Retail
B&M is an excellent employer for those looking to advance their careers in retail, particularly as a Floor Manager in our Kettering store. With a strong focus on employee development, a vibrant work culture, and a commitment to inclusivity, we offer a range of benefits including store discounts and access to exclusive offers. Join us during this exciting phase of growth and be part of a team that values collaboration and fresh ideas.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Kettering
✨Tip Number 1
Get to know the company culture before your interview. Check out B&M's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. When they ask about your experience, you'll be ready to impress them with real-life scenarios.
✨Tip Number 3
Be prepared to discuss KPIs and how you've driven performance in your previous roles. B&M is looking for someone who can hit targets, so showing your understanding of this will definitely give you an edge.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Floor Manager in Kettering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Floor Manager role. Highlight your leadership experience and any achievements in retail or hospitality that show you can motivate a team and drive performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how your hands-on approach can contribute to our store culture. Be sure to mention specific examples of how you've led teams in the past.
Showcase Your Flexibility:Since this role requires flexibility with shifts, make sure to mention your availability in your application. We want to know that you're ready to jump in during busy times, whether it's days, evenings, or weekends!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our amazing benefits while you’re at it!
How to prepare for a job interview at B&M Retail
✨Know the Company Inside Out
Before your interview, take some time to research B&M. Understand their values, mission, and recent developments. This will not only show your enthusiasm but also help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to lead by example. Prepare specific examples from your past experiences where you've successfully motivated a team or improved performance. Be ready to discuss how you can bring that same energy to B&M.
✨Demonstrate Your Customer Service Passion
B&M is all about delivering great service. Think of instances where you went above and beyond for customers. Share these stories during your interview to highlight your commitment to exceptional customer experience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Practice responding to hypothetical situations related to retail management, such as handling a difficult customer or managing team conflicts, to showcase your decision-making abilities.
