B&M is seeking a Customer Service Manager for our Copdock store in Ipswich to lead the front-end team and deliver an outstanding shopping experience.
In this hands-on leadership role you’ll manage daily service standards, respond to customer queries, and drive KPIs while ensuring fast, friendly, and efficient service in a busy store.
You’ll work evenings and weekends as part of store management, shaping a welcoming environment for customers and colleagues.
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Customer Experience Lead – Front End in Ipswich employer: B&M Retail
B&M is an exceptional employer for those looking to advance their retail careers, particularly as a Store Manager in Chatham. With a vibrant work culture that prioritises people and performance, employees benefit from comprehensive training, career development opportunities, and a range of perks including store discounts and exclusive offers. Join a rapidly growing company where your leadership can truly make a difference in delivering outstanding customer experiences.
